Xactus incident

AccountChek Asset Verification Service Disruption

Ongoing since 09:06 PM UTC, affecting Asset VerificationX.

identified Nov 10, 2026, 09:06 PM UTC

We are continuing to work on a fix for this issue.

Started
Nov 10, 2026, 09:06 PM UTC
Resolved
Ongoing
Duration
● 9m
Detected by Pingoru
Nov 10, 2026, 09:06 PM UTC

Affected components

Asset VerificationX

Update timeline

  1. identified Nov 10, 2026, 09:06 PM UTC

    Customers cannot place new AccountChek asset verification orders through Xactus. Existing AccountChek reports are still available. Update We are working with AccountChek to restore service, but we do not yet have an estimated resolution time. We will provide another update when more information is available. Workaround Plaid through Xactus360 is available as an alternative. Please contact your Xactus Strategic Account Manager for help reviewing pricing, features, and setup.

  2. identified Nov 10, 2026, 09:06 PM UTC

    We are continuing to work on a fix for this issue.

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