Xactus incident
Tax TranscriptX - Temporary IRS Issue Impacting Some 1099 Transcripts
Xactus experienced a minor incident on April 28, 2026 affecting IRS SSA, lasting 30d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 28, 2026, 09:57 PM UTC
The IRS is currently experiencing a system issue affecting delivery of Wage and Income transcripts when a Form 1099‑DA is included. As a result, we are unable to fulfill some 1099 related requests at this time. The IRS has not provided an estimated resolution date. To avoid further delays, orders are being completed based on the information currently available from the IRS. Should you require the 1099 after the issue is resolved, a new order will need to be submitted. If you have questions or would like to discuss a specific order, please contact us at [email protected].
- resolved May 29, 2026, 03:24 PM UTC
The IRS has resolved this issue and orders are processing as expected.