Xactus incident

Undisclosed DebtX - TransUnion Processing Delays

Minor Resolved View vendor source →

Xactus experienced a minor incident on September 14, 2026 affecting Undisclosed DebtX, lasting 4d 20h. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 09:55 PM UTC
Resolved
Sep 19, 2026, 06:16 PM UTC
Duration
4d 20h
Detected by Pingoru
Sep 14, 2026, 09:55 PM UTC

Affected components

Undisclosed DebtX

Update timeline

  1. investigating Sep 14, 2026, 09:55 PM UTC

    Select Undisclosed DebtX requests sent to TransUnion from 9/11/2026 to 9/13/2026 have had their processing delayed with the response "Could not match on Name & Address". We are working with TransUnion to resolve this.

  2. resolved Sep 19, 2026, 06:16 PM UTC

    This incident has been resolved.