Is WithSecure down?

We have identified an issue where elevating recommendations in WithSecure Elements Exposure Management is failing with an error message. We are working on resolving the issue with the highest priority.

The issue has been resolved.

We have identified an issue where amendments of Total Volume orders result in expiration of the license. As a WithSecure partner, this issue affects you if you use the Total Volume business model and amend an existing subscription, for example by increasing or decreasing the license amount. In this case, the license is incorrectly set to expire on the day of the order. We have identified and manually updated affected orders, so no further action is needed. We expect to resolve the issue by Monday, 18th of May and ask partners to not place amendment orders until we have resolved the issue.

We are currently testing a fix for the issue. We will update this incident once the fix has been deployed.

The issue has been resolved. The expiration of all affected orders have been corrected by us, no further action is needed.

We are investigating an issue where WithSecure Elements Exposure management reports vulnerabilities, findings and recommendations for non-existent software or devices for some customers. These findings were generated after Saturday, 25th of April.

Incorrect asset placeholders have been removed for all affected customers. We are updating findings and recommendations, and expect this work to finish by the morning of 28th of April, resolving the issue. Until then, we continue working on the issue with the highest priority.

Placeholder recommendations have been removed. We continue working on removal of incorrect findings and their respective recommendations.

This incident has been resolved.

We are currently experiencing an issue were submitting URL samples in WithSecure Elements fails with an error "cannot create collaboration request". We are working on a solution with the highest priority.

The issue has been resolved. You can submit URL samples again. Thank you for your patience!

We have identified that WithSecure Policy Manager (PM) includes a version of the Axios library within the web reporting component that is currently flagged as vulnerable. Based on our assessment, the associated risk is low. As a precautionary measure, we recommend the following: Reviewing the current firewall and network configuration to ensure that the Policy Manager webreporting interface is not accessible from external networks Ensuring restricted access to this component significantly reduces any potential exposure. We are investigating on a fix for the issue.

We have created a hotfix for this issue. We advise all our Business Suite partners and customers to apply this hotfix at the earliest opportunity. The risk can further be mitigated by ensuring that Policy Manager’s Web Reporting interface is not accessible from the internet. This can be done with external firewall configurations. The hotfix can be downloaded from the WithSecure Download Center: https://support.withsecure.com/en/support/download For more information on the Axios vulnerability (CVE-2026-40175) and WithSecure's response, please visit https://community.withsecure.com/announcements-en/kb/articles/32898-cve-2026-40175-for-axios-javascript-library