WithSecure incident
Partner Portal and eService access disruption due to third-party service incident
Resolved after 3 hours 51 minutes, affecting Portal and eService, on September 16, 2026.
We are currently monitoring an ongoing third-party service disruption that is affecting systems used by the Partner Portal and eService. As a result, some partners and customers may experience intermittent errors, service degradation, or be unable to access certain portal functions. In some cases, the Partner Portal may display the message: "Looks like the site is temporarily unavailable." We are actively monitoring the situation with the service provider and will continue to provide updates as more information becomes available. We apologize for any inconvenience this may cause.
Affected components
Update timeline
- identified Sep 16, 2026, 09:36 AM UTC
We are currently monitoring an ongoing third-party service disruption that is affecting systems used by the Partner Portal and eService. As a result, some partners and customers may experience intermittent errors, service degradation, or be unable to access certain portal functions. In some cases, the Partner Portal may display the message: "Looks like the site is temporarily unavailable." We are actively monitoring the situation with the service provider and will continue to provide updates as more information becomes available. We apologize for any inconvenience this may cause.
- resolved Sep 16, 2026, 01:28 PM UTC
This incident has been resolved.
Your product runs on more than WithSecure
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services