WithSecure incident
Partner Portal and eService access disruption due to third-party service incident
WithSecure experienced a minor incident on September 16, 2026 affecting Portal and eService, lasting 3h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 16, 2026, 09:36 AM UTC
We are currently monitoring an ongoing third-party service disruption that is affecting systems used by the Partner Portal and eService. As a result, some partners and customers may experience intermittent errors, service degradation, or be unable to access certain portal functions. In some cases, the Partner Portal may display the message: "Looks like the site is temporarily unavailable." We are actively monitoring the situation with the service provider and will continue to provide updates as more information becomes available. We apologize for any inconvenience this may cause.
- resolved Sep 16, 2026, 01:28 PM UTC
This incident has been resolved.