WithSecure incident

Email scanning issues with Elements Collaboration Protection

Minor Ongoing View vendor source →

WithSecure is currently experiencing a minor incident affecting Collaboration Protection, which began 9h ago. The vendor's full update timeline is below.

Started
Oct 02, 2026, 11:46 AM UTC
Resolved
Ongoing
Duration
● 9h 7m
Detected by Pingoru
Oct 02, 2026, 11:46 AM UTC

Affected components

Collaboration Protection

Update timeline

  1. investigating Oct 02, 2026, 11:46 AM UTC

    Customers using WithSecure Elements Collaboration Protection may experience that some emails are not being scanned as expected. The majority of emails continue to be processed and scanned normally. Our teams are actively investigating the issue in collaboration with Microsoft and are working to restore full service functionality as quickly as possible. We will provide further updates as additional information becomes available.