WithSecure incident

Support page is not accessible from withsecure.com corporate page

Minor Resolved View vendor source →

WithSecure experienced a minor incident on June 4, 2026 affecting Email Support Form, lasting 18d 15h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 10:34 AM UTC
Resolved
Jun 23, 2026, 02:12 AM UTC
Duration
18d 15h
Detected by Pingoru
Jun 04, 2026, 10:34 AM UTC

Affected components

Email Support Form

Update timeline

  1. investigating Jun 04, 2026, 10:34 AM UTC

    We have identified an issue where support page is not accessible from withsecure.com corporate page. We are working on a solution with the highest priority. Direct access to English support page https://support.withsecure.com/ is working.

  2. identified Jun 05, 2026, 12:36 AM UTC

    A temporary fix has been deployed. On some localized pages, the English support page may still be displayed. In the meantime, partners and users can refer to the available content and switch the language manually in certain sections, such as the User Guide. We will continue working on a full resolution as a high priority.

  3. resolved Jun 23, 2026, 02:12 AM UTC

    This incident has been resolved.