Wise had 38 outages in the last 2 years totaling 85h 5m of downtime — averaging 1.6 incidents per month.
There were 38 Wise outages since April 2, 2025 totaling 85h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some incoming payments to Wise are taking longer than usual to appear in our systems. Payments already sent are safe and don’t need to be resent, but related transfers may be delayed. We’re working to fix this as soon as possible.
This incident has been resolved.
We are aware of an issue and are currently investigating.
This incident has been resolved.
Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.
This incident has been resolved.
Euro payments are currently taking longer than usual and we are monitoring the situation closely.
We are continuing to work on a fix for this issue.
This incident has now been resolved
We're aware of an issue that's affecting customers. As a result, some customers may not be able to see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.
The issue has been identified and a fix is being implemented.
This incident has been resolved now.
We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.
Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.
This incident has been resolved.
We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.
Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.
A fix has been implemented, affected transfers and payouts are almost back to normal.
This incident has been resolved.
We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.
Our teams continue to work on a fix for this issue. We will continue to provide status updates here.
We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.
This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.
We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.
We are continuing to monitor for any further issues.
The incident has been resolved.
We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.
This incident has been resolved.
We are currently experiencing an issue which affects all card, GooglePay and Apple Pay payments to Wise accounts. Our team is working to fix this as soon as possible.
This incident has been resolved.
We have identified an error in Sandbox impacting transfer flows for Sandbox users. A fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue caused by a third party service provider. As a result customers are having issues accessing our website and using our service. Our team is monitoring the situation.
The third party resolved the issue and our service is running normally again. Our team continues to monitor the situation.
This incident has been resolved.
Between 1:01 and 10:53 UTC, we experienced an issue with INR UPI transfers where payments are rejected. The issue is now fully resolved. We're sorry for the disruption.
Between 5:00 and 6:15 am UTC, we experienced an issue during and after planned maintenance (scheduled for 5:00–5:20 am UTC) that caused SEPA transfers to take longer than usual. The issue is now fully resolved and services are back to normal. We’re sorry for the disruption.
We experienced a brief infrastructure issue in the Sandbox environment between 13:57 UTC and 14:25 UTC. Users may have experienced timeouts or failed requests for approximately 28 minutes. The issue has been identified and fully resolved. All systems are operating normally.
We are currently experiencing issues on our platform due to a third party provider reporting an outage. As a result, some customers might experience issues when using our website or making payments. Our team is already working on a solution. This issue might impact Wise Platform API customers too.
We are aware that some customers are experiencing issues using our mobile apps. Our team continues to monitor the third party service provider outage and will report updates as they become available.
A fix has been implemented and we are monitoring the results. We will continue to report updates as they become available.
This incident has been resolved, all services are operational.
We are currently experiencing an issue which affects all card and Apple Pay pay-ins to Wise accounts. Our team is working to fix this as soon as possible.
This incident has been resolved.
We are currently experiencing an issue which can cause transaction details not to be displayed for some customers. Our teams are working to resolve it and will update the status accordingly.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We experienced an issue from 08:55 to 10:18 UTC where Wise Platform partners creating third party transfers may have experienced errors in their integrations. This was caused by a malformation of the date format Wise was providing in API responses. The issue has now been resolved.
We were experiencing an outage related to an external service provider from 07:09 UTC. As a result, customers in some countries had issues contacting our customer support team via phone and chat. The outage also affected our email response time. A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing an issue which is delaying the payout of Interest for our customers in the US. Our team is working to fix this as soon as possible.
This incident has been resolved.