Wise Outage History

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Pingoru has recorded 51 incidents for Wise: 31 in the last 12 months and 6 in the last 90 days.

Source: status.wise.com

51incidents recorded
31last 12 months
6last 90 days
23 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Wise in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610 of 720 (0%)
May 2026536 of 744 (5%)
June 202610 of 720 (0%)
July 202616 of 744 (1%)
August 20262182 of 744 (24%)
September 20264157 of 720 (22%)
October 202600 of 575 (0%)

Incidents, newest first

Minor October 24, 2025 Issue with displaying transactions 3h 57m 💱 Account, 💸 Payments

Started Oct 24, 2025, 11:10 AM UTC· resolved Oct 24, 2025, 03:07 PM UTC

  1. investigating Oct 24, 2025, 11:10 AM UTC

    We are currently experiencing an issue which can cause transaction details not to be displayed for some customers. Our teams are working to resolve it and will update the status accordingly.

  2. monitoring Oct 24, 2025, 01:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 24, 2025, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 22, 2025 Technical issue for API users 1h 23m

Started Oct 22, 2025, 08:55 AM UTC· resolved Oct 22, 2025, 10:18 AM UTC

  1. resolved Oct 22, 2025, 10:54 AM UTC

    We experienced an issue from 08:55 to 10:18 UTC where Wise Platform partners creating third party transfers may have experienced errors in their integrations. This was caused by a malformation of the date format Wise was providing in API responses. The issue has now been resolved.

Read the full incident report →

Major October 20, 2025 Issue with contacting Customer Support 27m ✉️ Customer Support

Started Oct 20, 2025, 10:29 AM UTC· resolved Oct 20, 2025, 10:57 AM UTC

  1. monitoring Oct 20, 2025, 10:29 AM UTC

    We were experiencing an outage related to an external service provider from 07:09 UTC. As a result, customers in some countries had issues contacting our customer support team via phone and chat. The outage also affected our email response time. A fix has been implemented and we are monitoring the results.

  2. resolved Oct 20, 2025, 10:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 1, 2025 Interest payout delayed for customers in the US 1h 13m 💱 Account

Started Oct 01, 2025, 03:09 PM UTC· resolved Oct 01, 2025, 04:22 PM UTC

  1. identified Oct 01, 2025, 03:09 PM UTC

    We are currently experiencing an issue which is delaying the payout of Interest for our customers in the US. Our team is working to fix this as soon as possible.

  2. resolved Oct 01, 2025, 04:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 26, 2025 Delayed transfers 1h 48m 📱 Mobile App, 📰 Website, 💸 Payments, 🔗 API

Started Sep 26, 2025, 03:44 PM UTC· resolved Sep 26, 2025, 05:32 PM UTC

  1. identified Sep 26, 2025, 03:44 PM UTC

    We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.

  2. identified Sep 26, 2025, 03:45 PM UTC

    We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.

  3. monitoring Sep 26, 2025, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 26, 2025, 05:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 5, 2025 Instant transfers delayed 26m 💸 Payments

Started Sep 05, 2025, 01:20 PM UTC· resolved Sep 05, 2025, 01:46 PM UTC

  1. monitoring Sep 05, 2025, 01:20 PM UTC

    We were experiencing an incident impacting transfers from 10:20 to 10:45 UTC and from 11:20 till 12:50. A fix has been implemented and we are monitoring the results.

  2. resolved Sep 05, 2025, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2025 Global Transfer and Balance Impact 24m 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments and 2 more

Started Sep 03, 2025, 11:06 AM UTC· resolved Sep 03, 2025, 11:30 AM UTC

  1. investigating Sep 03, 2025, 11:06 AM UTC

    We’re experiencing an issue affecting the sending of transfers and balance functionality globally. The teams are working to resolve it and will update the status accordingly.

  2. identified Sep 03, 2025, 11:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 03, 2025, 11:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 03, 2025, 11:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 5, 2025 Issues impacting some transfers funded via FAST and PayNow 1h 37m 💱 Account, 💸 Payments

Started Aug 05, 2025, 01:21 PM UTC· resolved Aug 05, 2025, 02:59 PM UTC

  1. identified Aug 05, 2025, 01:21 PM UTC

    We are currently experiencing a technical issue impacting SGD transfers from some bank accounts via FAST and PayNow. Our team is working on resolving this.

  2. resolved Aug 05, 2025, 02:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 31, 2025 Issue with sending money 54m 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments and 2 more

Started Jul 31, 2025, 02:12 PM UTC· resolved Jul 31, 2025, 03:06 PM UTC

  1. investigating Jul 31, 2025, 02:12 PM UTC

    We are currently investigating the issue and taking actions to bring the system back up. We anticipate the system to recover in 30 minutes to 1 hour. This impacts Wise Platform partners too.

  2. identified Jul 31, 2025, 02:37 PM UTC

    You should now be able send money as normal however customers may experience some delays to payments. We are working on restoring our usual speeds.

  3. resolved Jul 31, 2025, 03:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 24, 2025 Delay with transfers 1h 29m 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments and 1 more

Started Jul 24, 2025, 10:12 AM UTC· resolved Jul 24, 2025, 11:42 AM UTC

  1. investigating Jul 24, 2025, 10:12 AM UTC

    We're experiencing a delay in showing the correct transfer status. However, transfers are being processed as normal. Our team is working to fix this as soon as possible.

  2. resolved Jul 24, 2025, 11:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2025 Technical Issue Affecting Balances and Jars held as Interest or Stocks 3h 47m 💱 Account

Started Jul 07, 2025, 07:48 PM UTC· resolved Jul 07, 2025, 11:36 PM UTC

  1. identified Jul 07, 2025, 07:48 PM UTC

    We're experiencing a brief technical issue affecting invested balances and jars. This impacts customers globally who have performed transactions connected to an invested balance or jar within the last trading cycle. You may see incorrect amounts reflected in your balance or jar. Our team is actively working on implementing a fix for this issue.

  2. monitoring Jul 07, 2025, 11:04 PM UTC

    Our teams are continuing to work on implementing a fix for this issue.

  3. resolved Jul 07, 2025, 11:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 7, 2025 Brief interruption to service 1h

Started Jul 07, 2025, 02:10 PM UTC· resolved Jul 07, 2025, 03:10 PM UTC

  1. resolved Jul 07, 2025, 03:22 PM UTC

    We experienced an issue impacting transfers and the rates API endpoint from 14:10 to 15:10 UTC. Some customers and Wise Platform partners were impacted. This incident is now resolved.

Read the full incident report →

Minor July 1, 2025 Intermittent Transfers Error 2h 4m 📰 Website, 💸 Payments

Started Jul 01, 2025, 03:15 PM UTC· resolved Jul 01, 2025, 05:19 PM UTC

  1. investigating Jul 01, 2025, 05:16 PM UTC

    We are experiencing an issue that is causing intermittent errors in setting up transfers and also impacting the loading of the homepage.

  2. resolved Jul 01, 2025, 05:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 29, 2025 Brief interruption 12h 15m

Started Jun 29, 2025, 11:00 PM UTC· resolved Jun 30, 2025, 11:15 AM UTC

  1. resolved Jun 30, 2025, 12:18 PM UTC

    We experienced a brief incident impacting transfers from 11:15 to 11:25 UTC, with some Wise Platform partners receiving error messages. This incident has been resolved. All services are now operational.

Read the full incident report →

Major May 27, 2025 Issue with Wise service 33m 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments and 2 more

Started May 27, 2025, 04:23 PM UTC· resolved May 27, 2025, 04:57 PM UTC

  1. investigating May 27, 2025, 04:23 PM UTC

    We are aware of an incident affecting our services for cards, registration and transfers for all customers. We are investigating this incident and working to fix this as soon as possible.

  2. monitoring May 27, 2025, 04:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2025, 04:57 PM UTC

    This incident has been resolved. All services are now operational.

Read the full incident report →