Wise incident

Issue affecting spending limits and card controls

Minor Resolved View vendor source →

Wise experienced a minor incident on May 15, 2026 affecting 📱 Mobile App and 📰 Website and 1 more component, lasting 4h 20m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 12:27 PM UTC
Resolved
May 15, 2026, 04:48 PM UTC
Duration
4h 20m
Detected by Pingoru
May 15, 2026, 12:27 PM UTC

Affected components

📱 Mobile App📰 Website💱 Account🔗 API

Update timeline

  1. investigating May 15, 2026, 12:27 PM UTC

    We're aware of an issue that's affecting customers. As a result, some customers may not be able to see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

  2. identified May 15, 2026, 01:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 15, 2026, 04:48 PM UTC

    This incident has been resolved now.