Wise incident

Issue with displaying transactions

Minor Resolved View vendor source →

Wise experienced a minor incident on October 24, 2025 affecting 💱 Account and 💸 Payments, lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 11:10 AM UTC
Resolved
Oct 24, 2025, 03:07 PM UTC
Duration
3h 57m
Detected by Pingoru
Oct 24, 2025, 11:10 AM UTC

Affected components

💱 Account💸 Payments

Update timeline

  1. investigating Oct 24, 2025, 11:10 AM UTC

    We are currently experiencing an issue which can cause transaction details not to be displayed for some customers. Our teams are working to resolve it and will update the status accordingly.

  2. monitoring Oct 24, 2025, 01:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 24, 2025, 03:07 PM UTC

    This incident has been resolved.