Wise incident

Issue with sending money where transfers are delayed

Wise experienced a notice incident on January 27, 2026 affecting 📱 Mobile App and 📰 Website and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started: Jan 27, 2026, 07:03 AM UTC
Resolved: Jan 27, 2026, 08:20 AM UTC
Duration: 1h 17m
Detected by Pingoru: Jan 27, 2026, 07:03 AM UTC

Affected components

📱 Mobile App📰 Website💱 Account💸 Payments💳 Debit Card🔗 API

Update timeline

investigating Jan 27, 2026, 07:03 AM UTC

We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.
identified Jan 27, 2026, 07:23 AM UTC

Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.
monitoring Jan 27, 2026, 08:11 AM UTC

A fix has been implemented, affected transfers and payouts are almost back to normal.
resolved Jan 27, 2026, 08:20 AM UTC

This incident has been resolved.