WiscNet Outage History
WiscNet major outage · 1 active incident View live status →Pingoru has recorded 629 incidents for WiscNet: 629 in the last 12 months and 293 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 71 | 713 of 720 (99%) |
| May 2026 | 58 | 458 of 744 (62%) |
| June 2026 | 112 | 512 of 720 (71%) |
| July 2026 | 116 | 708 of 744 (95%) |
| August 2026 | 99 | 714 of 744 (96%) |
| September 2026 | 100 | 720 of 720 (100%) |
| October 2026 | 71 | 476 of 590 (81%) |
Incidents, newest first
Critical September 19, 2026 [2293100] Wiscnet - R-Grantsburg - Down 4d 10h Grantsburg School District
Started Sep 19, 2026, 04:59 AM UTC· resolved Sep 23, 2026, 03:27 PM UTC
- investigating Sep 19, 2026, 04:59 AM UTC
Hello, We have noticed our connection to our device for the grantsburg school district is down. We are currently investigating the cause. Thank you
- investigating Sep 20, 2026, 04:35 PM UTC
Hello, The WiscNet NOC has lost access to our device for Grantsburg SD at 22:29 CDT on 9/18/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0557. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
- investigating Sep 20, 2026, 04:36 PM UTC
Hello, The WiscNet NOC has lost access to our device for Grantsburg SD at 22:29 CDT on 9/18/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0557. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,
- resolved Sep 23, 2026, 03:27 PM UTC
Hello, The WiscNet NOC observed alarms clear and services restore on 9/21 at 12:30 PM CDT for Grantsburg School District
- postmortem Sep 23, 2026, 03:28 PM UTC
Date & Time of Incident: 9/18, 10:29 PM Central Duration: 3721 Minutes Technician\(s\): Marcus Review Date: 9/23 Root Cause: Upstream network event Brief Summary: We lost access to our onsite device between 9/18 10:29 PM - 9/23 12:30 PM Central. Our device logs indicate a network event on the upstream connection.
Notice September 17, 2026 [2292330] Transit issues between Milwaukee and Chicago 6h 16m MERIT Network, University of Iowa, Indiana Giga POP, Northwestern University and 5 more
Started Sep 17, 2026, 03:50 PM UTC· resolved Sep 17, 2026, 10:07 PM UTC
- monitoring Sep 17, 2026, 03:50 PM UTC
Hello, We are observing a network event between Milwaukee and Chicago that we have is confirmed due to a provider maintenance. We have received a window of 9AM-3PM. We are monitoring for restoration. If you have any questions feel free to contact the WiscNet NOC at 608-442-6761.
- monitoring Sep 17, 2026, 08:37 PM UTC
Hello, The maintenance window has passed and we still observe outages related to the maintenance. We are investigating further with our provider and will update as soon as we have further information.
- resolved Sep 17, 2026, 10:07 PM UTC
Hello, We are seeing these circuits restored. Please check your equipment and reach out to us if you have any questions. Thanks,
- postmortem Sep 17, 2026, 10:16 PM UTC
This outage was due to a Boareas DOT maintenance
Critical September 17, 2026 [2292057] Waukesha Public Library - Down – Bridges Library System
Started Sep 17, 2026, 03:00 PM UTC· resolved Sep 17, 2026, 03:00 PM UTC
- resolved Sep 17, 2026, 03:00 PM UTC
Hello, At 12:21 AM we noticed r-waukeshacofedlib go down. Our provider has opened an investigation for this service. While investigations are ongoing, please verify power and equipment at the site. Please reach out with any questions.
Minor September 17, 2026 [2292035] City of De Pere - Handoff port down 18d 6h City of De Pere
Started Sep 17, 2026, 01:41 PM UTC· resolved Oct 05, 2026, 08:10 PM UTC
- investigating Sep 17, 2026, 01:41 PM UTC
Hello, The WiscNet NOC observed the secondary handoff port for City of De Pere at 9/16 8:49pm. Please let us know if there are any known network or power events impacting this service. We will continue to monitor and will send another update when alarms have cleared. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,
- resolved Oct 05, 2026, 08:10 PM UTC
This incident has been resolved.
- postmortem Oct 05, 2026, 08:16 PM UTC
Date Incident: 9/16 Duration: NA Technician\(s\): Marcus/Dante Review Date: 10/5 Brief Summary: We observed traffic drop on the secondary handoff of port. Member confirms there is no issue. Root Cause: NA
Critical September 17, 2026 [2292070] Pewaukee Lake Early Learning Center - Down –
Started Sep 17, 2026, 12:42 PM UTC· resolved Sep 17, 2026, 12:42 PM UTC
- resolved Sep 17, 2026, 12:42 PM UTC
Hello, At 12:22 AM we noticed traffic alarms indicating that the Pewaukee Lake Early Learning Center is down. Our provider has opened a ticket and is investigating at this time. We will provide further updates when we receive them from our provider. Hello, As of 3:39am CT 9/16 we have observed the alarms clear for the Pewaukee Lake Early Learning Center. We will be closing out this status page. Thank you,
Critical September 17, 2026 [2292211] Kewaskum School District - Down 7h 41m Kewaskum School District
Started Sep 17, 2026, 12:09 PM UTC· resolved Sep 17, 2026, 07:50 PM UTC
- investigating Sep 17, 2026, 12:09 PM UTC
Hello, We have opened ticket #2292211 for this outage. At this time we are seeing our onsite equipment up and passing traffic. To get a provider ticket opened please contact GLS at 866.558.1920 and use your site code of 3184. We will continue to investigate this outage. Please reach out with any questions. Thank you, Thank you,
- resolved Sep 17, 2026, 07:50 PM UTC
Hello, We have investigated our equipment and have found no interface drops during the outage reported.
Critical September 17, 2026 Multiple sites down | 2294043 7h 31m Genoa City J2 School District, Delavan-Darien School District
Started Sep 17, 2026, 05:20 AM UTC· resolved Sep 17, 2026, 12:52 PM UTC
- investigating Sep 17, 2026, 05:20 AM UTC
Hello, Starting at 12:01am we observed your sites go down. At this time we are requesting on site power and equipment verification. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920, and reference your site ID listed below. Delavan-Darien School District - 3308 Genoa City J2 School District - 3182 Please reach out with any questions. Thank you,
- resolved Sep 17, 2026, 12:52 PM UTC
Hello, Around 3:36 am we are seeing all services restored and alarms cleared. Please reach out with any questions. Thank you,
Critical September 16, 2026 [2291582] Marion - 400548 - Maintenance 1m Marion School District
Started Sep 16, 2026, 08:20 AM UTC· resolved Sep 16, 2026, 08:22 AM UTC
- investigating Sep 16, 2026, 08:20 AM UTC
Hello, The WiscNet NOC has lost access to our device for Marion School District at 9/16 3:16am. This is due to a planned maintenance occurring on the Teach Network, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 944. We will continue to provide updates through this status page as well. If you have any additional questions, please contact WiscNet NOC.
- investigating Sep 16, 2026, 08:21 AM UTC
We are continuing to investigate this issue.
- resolved Sep 16, 2026, 08:22 AM UTC
This incident has been resolved.
- postmortem Sep 16, 2026, 12:23 PM UTC
Date & Time of Incident: 9/16 3:16am Duration: 1 minute Technician\(s\): Johnathon Laun Review Date: 9/16 Brief Summary: AT&T maintenance
Notice September 15, 2026 [2291402] WiscNet - 400525 - Kewaunee School District – Kewaunee School District
Started Sep 15, 2026, 10:26 PM UTC· resolved Sep 15, 2026, 10:26 PM UTC
- resolved Sep 15, 2026, 10:26 PM UTC
Hello, We saw the member port on circuit 400525 go offline for 10 minutes starting at 4:41PM. We are seeing the port back up and services restored. We will continue to monitor as usual.
Critical September 15, 2026 [2289484] Monroe School District - 2297 - Down – Monroe School District
Started Sep 15, 2026, 06:52 PM UTC· resolved Sep 15, 2026, 06:52 PM UTC
- resolved Sep 15, 2026, 06:52 PM UTC
The WiscNet NOC has lost access to our device for Monroe School District at 9/10 1:11:31 AM. To assist with our investigation, please verify power to your site and the network equipment. We will be opening a ticket with the LMP on your behalf. If you have any quesitons, please contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. We have reached out to the Last Mile Provider and they are advising they are seeing the handoff port for site Monroe School District - 2297 up. However, we are still currently seeing the handoff port down in our monitoring system. Please verify power and equipment on site. If there is a maintenance currently in progress that we are unaware of, please let us know. If you have any quesitons, please contact the WiscNet NOC. We are aware that the customer handoff port is currently offline. If you have any questions, please reach out to the Wiscnet NOC.
- postmortem Sep 15, 2026, 06:53 PM UTC
Date & Time of Incident: 11:31 AM 9/10 Duration: 6,064 Technician\(s\): Fue Khang Review Date: 9/15 Brief Summary: Handoff port showed down at 11:31 AM 9/10. Customer advised this was due to internal work. Came back up at 4:35PM 9/14 Root Cause: Customer internal work.
Critical September 15, 2026 [2291019] Rosholt - 400611 - Handoff Port down – Rosholt School District
Started Sep 15, 2026, 11:36 AM UTC· resolved Sep 15, 2026, 11:36 AM UTC
- resolved Sep 15, 2026, 11:36 AM UTC
Hello, The WiscNet NOC has observed the handoff port on our device go down for Rosholt School District at 2:10am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1464. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you, Hello, As of 6:15am we have observed traffic restore on the handoff port. We will be closing out this status page now. Thank you,
Critical September 14, 2026 [2290672] WiscNet - 401154 - Ashwaubenon School District - Outage 1d 9h Ashwaubenon School District
Started Sep 14, 2026, 03:18 PM UTC· resolved Sep 16, 2026, 12:38 AM UTC
- identified Sep 14, 2026, 03:18 PM UTC
Hello, Beginning at 9:40 AM on 9/14, WiscNet has observed an ourage impacting the following site: 401154 - Ashwaubenon School District We are actively investigating this outage and will update you further once we have new information available.
- identified Sep 14, 2026, 04:29 PM UTC
Hello, We are investigating a fiber cut between DePere and Appleton, WI. Further updates will be provided as we continue to work on a resolution.
- identified Sep 14, 2026, 06:14 PM UTC
Hello, Techs on site report extensive damage fiber damage due to road work. Due to the large-scale nature of the work needed to restore, this is estimated to continue into the evening hours.
- identified Sep 14, 2026, 07:06 PM UTC
Hello, Work continues at the location of the damaged fiber. Due to the large-scale nature of the work needed to restore, this is estimated to continue into the evening hours.
- identified Sep 14, 2026, 08:35 PM UTC
Hello, Work continues at the location of the damaged fiber. Due to the large-scale nature of the work needed to restore, this is estimated to continue into the evening hours.
- identified Sep 14, 2026, 10:27 PM UTC
Hello, Work continues at the location of the damaged fiber. Due to the large-scale nature of the work needed to restore, this is estimated to continue into the evening hours.
- identified Sep 14, 2026, 11:58 PM UTC
Hello, Splicing has started on this issue and will need to be completed in two areas. We have a current ETR of 10PM Central.
- identified Sep 15, 2026, 01:19 AM UTC
Hello, Repairs are still ongoing with this and our current ETR is 10PM Central. We will update you again as soon as we receive new information.
- identified Sep 15, 2026, 02:42 AM UTC
Hello, Repairs are still ongoing but due to weather conditions the ETR has been moved back to Midnight. We will update you again as soon as we receive new information.
- identified Sep 15, 2026, 04:11 AM UTC
Hello, Crews on site are still working on repairing the damage. The ETR for this damage is still Midnight. We will update you again as soon as we receive new information. Thanks,
- identified Sep 15, 2026, 04:38 AM UTC
Hello, Due to the ongoing weather and environmental conditions, the ETR for this outage is being moved to 3AM. We will update you again as soon as we receive new information. Thanks,
- identified Sep 15, 2026, 12:02 PM UTC
Hello, Splice teams had to go home to rest and recuperate. Our provider is working on getting new teams onsite to continue the repair. We don't have an ETR. Please reach out with any questions. Thank you,
- identified Sep 15, 2026, 02:40 PM UTC
Hello, Efforts to get another splicer are still ongoing. At this time, an ETR is not available. Further updates will be provided as we work to address this issue.
- identified Sep 15, 2026, 03:41 PM UTC
Hello, The splicer will be dispatching again this afternoon, but the expected ETA is around 1-2 PM due to the drive distance. More updates will be provided as dispatch and repair efforts continue.
- identified Sep 15, 2026, 07:13 PM UTC
Hello, Splicers are on site and working. We have also dispatched another technician to Appleton for additional assistance. At this time, an ETR is not yet available. More updates will be provided as repair efforts continue.
- identified Sep 15, 2026, 08:25 PM UTC
Hello, Splicing remains in progress. We do not have an ETR at this time. Further updates will be provided as work progresses.
- identified Sep 15, 2026, 10:28 PM UTC
Hello, Splicing remains in progress. We do not have an ETR at this time. Further updates will be provided as work progresses.
- resolved Sep 16, 2026, 12:38 AM UTC
Hello, We are seeing services restored and the splice team is hands off with this issue as of 7:30PM. We will continue to monitor this as usual.
- postmortem Sep 16, 2026, 12:38 AM UTC
This issue was caused by a fiber cut on our provider’s network.
Critical September 14, 2026 [2290671] WiscNet - 401403 - Village of Ashwaubenon - Outage 1d 9h Village of Ashwaubenon
Started Sep 14, 2026, 03:17 PM UTC· resolved Sep 16, 2026, 12:37 AM UTC
- identified Sep 14, 2026, 03:17 PM UTC
Hello, Beginning at 9:40 AM on 9/14, WiscNet has observed an ourage impacting the following site: 401403 - Village of Ashwaubenon We are actively investigating this outage and will update you further once we have new information available.
- identified Sep 14, 2026, 04:30 PM UTC
Hello, We are investigating a fiber cut between DePere and Appleton, WI. Further updates will be provided as we continue to work on a resolution.
- identified Sep 14, 2026, 06:14 PM UTC
Hello, Tech on site reports extensive damage fiber damage due to road work. Due to the large-scale nature of the work needed to restore, this is estimated to continue into the evening hours.
- identified Sep 14, 2026, 07:06 PM UTC
Hello, Work continues at the location of the damaged fiber. Due to the large-scale nature of the work needed to restore, this is estimated to continue into the evening hours.
- identified Sep 14, 2026, 08:34 PM UTC
Hello, Work continues at the location of the damaged fiber. Due to the large-scale nature of the work needed to restore, this is estimated to continue into the evening hours.
- identified Sep 14, 2026, 10:27 PM UTC
Hello, Work continues at the location of the damaged fiber. Due to the large-scale nature of the work needed to restore, this is estimated to continue into the evening hours.
- identified Sep 14, 2026, 11:58 PM UTC
Hello, Splicing has started on this issue and will need to be completed in two areas. We have a current ETR of 10PM Central.
- identified Sep 15, 2026, 01:20 AM UTC
Hello, Repairs are still ongoing with this and our current ETR is 10PM Central. We will update you again as soon as we receive new information.
- identified Sep 15, 2026, 02:42 AM UTC
Hello, Repairs are still ongoing but due to weather conditions the ETR has been moved back to Midnight. We will update you again as soon as we receive new information.
- identified Sep 15, 2026, 04:12 AM UTC
Hello, Crews on site are still working on repairing the damage. The ETR for this damage is still Midnight. We will update you again as soon as we receive new information. Thanks,
- identified Sep 15, 2026, 04:38 AM UTC
Hello, Due to the ongoing weather and environmental conditions, the ETR for this outage is being moved to 3AM. We will update you again as soon as we receive new information. Thanks,
- identified Sep 15, 2026, 12:01 PM UTC
Hello, Splice teams had to go home to rest and recooperate. Our provider is working on getting new teams onsite to continue the repair. We don't have an ETR. Please reach out with any questions. Thank you,
- identified Sep 15, 2026, 02:40 PM UTC
Hello, Efforts to get another splicer are still ongoing. At this time, an ETR is not available. Further updates will be provided as we work to address this issue.
- identified Sep 15, 2026, 03:40 PM UTC
Hello, The splicer will be dispatching again this afternoon, but the expected ETA is around 1-2 PM due to the drive distance. More updates will be provided as dispatch and repair efforts continue.
- identified Sep 15, 2026, 07:13 PM UTC
Hello, Splicers are on site and working. We have also dispatched another technician to Appleton for additional assistance. At this time, an ETR is not yet available. More updates will be provided as repair efforts continue.
- identified Sep 15, 2026, 08:24 PM UTC
Hello, Splicing remains in progress. We do not have an ETR at this time. Further updates will be provided as work progresses.
- identified Sep 15, 2026, 10:29 PM UTC
Hello, Splicing remains in progress. We do not have an ETR at this time. Further updates will be provided as work progresses.
- identified Sep 16, 2026, 12:37 AM UTC
Hello, We are seeing services restored and the splice team is hands off with this issue as of 7:30PM. We will continue to monitor this as usual.
- resolved Sep 16, 2026, 12:37 AM UTC
This incident has been resolved.
- postmortem Sep 16, 2026, 12:37 AM UTC
This issue was caused by a fiber cut on our provider network.
Critical September 14, 2026 [2290630] WiscNet - Village of Greendale - Handoff Port Traffic 18d 4h Village of Greendale
Started Sep 14, 2026, 02:17 PM UTC· resolved Oct 02, 2026, 06:45 PM UTC
- identified Sep 14, 2026, 02:17 PM UTC
Hello, At 5:27am on 9/14/26, WiscNet NOC has observed a loss of input traffic from the Member Handoff on port 2 for the Village of Greendale. Please verify power and equipment onsite, and reach out to the WiscNet NOC if you have any questions.
- identified Sep 14, 2026, 04:51 PM UTC
Hello, At 5:27am on 9/14/26, WiscNet NOC has observed a loss of input traffic from the Member Handoff on port 2 for the Village of Greendale. Please verify power and equipment onsite, and reach out to the WiscNet NOC if you have any questions.
- identified Sep 14, 2026, 04:57 PM UTC
Hello, At 5:27am on 9/14/26, WiscNet NOC has observed a loss of input traffic from the Member Handoff on port 2 for the Village of Greendale. Please verify power and equipment onsite, and reach out to the WiscNet NOC if you have any questions.
- resolved Oct 02, 2026, 06:45 PM UTC
Hello, The WiscNet NOC has observed our device is reachable and the handoff port is up/up.
Notice September 14, 2026 [2290609] State of Wisconsin DOA - WiscState - Down 4d 2h State of Wisconsin DOA
Started Sep 14, 2026, 01:23 PM UTC· resolved Sep 18, 2026, 04:12 PM UTC
- identified Sep 14, 2026, 01:23 PM UTC
Hello, The WiscNet NOC has lost traffic facing **WiscState** at 9/14/2026 7:43:49 AM and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
- identified Sep 15, 2026, 02:54 PM UTC
Hello, The WiscNet NOC has lost traffic facing WiscState Location at 9/14/2026 7:43:49 AM and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,
- identified Sep 15, 2026, 02:55 PM UTC
Hello, The WiscNet NOC has lost traffic facing **WiscState** at 9/14/2026 7:43:49 AM and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,
- monitoring Sep 15, 2026, 03:29 PM UTC
Hello, Thank you for reaching out to the Wiscnet NIC and informing us the Wilson location is without power and may be down until later this week. We have updated our status page and will monitor until restored. Thank you,
- resolved Sep 18, 2026, 04:12 PM UTC
This incident has been resolved.
Notice September 13, 2026 2290291 - Multiple Schools - Down 8h 45m Adams-Friendship Area School District, Chilton School District, Brillion School District, Cambridge School District and 18 more
Started Sep 13, 2026, 07:10 AM UTC· resolved Sep 13, 2026, 03:56 PM UTC
- investigating Sep 13, 2026, 07:10 AM UTC
Hello, Starting at 1:58am the WiscNet NOC has observed a loss of connection to the below schools. Chilton - 265 Dodgeville - 368 Reedsville - 1410 Oregon - 2605 Lodi - 3200 If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. Thank you,
- investigating Sep 13, 2026, 07:23 AM UTC
The following schools went down at 2:10am. and are being added to this status page. Deerfield - 344 Two rivers - 1674 Westfield - 1830 Walworth - 1984 Parkview - 1268 Mishicot - 1132 Lakemills - 3027 Elk hart - 430 Cesa05 - 1356 Cambridge - 238 Brillion - 206 Adams friendship - 5 If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
- investigating Sep 13, 2026, 07:33 AM UTC
Hello, The below schools also went down at 2:10am. Hustisford - 675 Sacred Heart - 1617 River Valley - 1567 If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. Thank you,
- investigating Sep 13, 2026, 07:46 AM UTC
Hello, Below is another school impacted by this event. Oakfield - 1694 If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. Thank you,
- investigating Sep 13, 2026, 10:40 AM UTC
Hello, GLS has engaged their provider on this issue. We will continue to monitor for any updates on this outage and provide updates as they become available. Thank you,
- resolved Sep 13, 2026, 03:56 PM UTC
Date & Time of Incident: 4:01AM CDT - 6:49 AM CDT Duration: 168 Minutes Technician(s): Joey Stevens. Johnathon Laun Review Date: 9/13 Root Cause: Provider network event Brief Summary: Outage due to a provider network event
- postmortem Sep 13, 2026, 03:56 PM UTC
Date & Time of Incident: 4:01AM CDT - 6:49 AM CDT Duration: 168 Minutes Technician\(s\): Joey Stevens. Johnathon Laun Review Date: 9/13 Root Cause: Provider network event. Brief Summary: Outage due to a provider network event.
Critical September 11, 2026 [2289981] WiscNet - r-cesa07 - down 6m CESA 7
Started Sep 11, 2026, 07:16 PM UTC· resolved Sep 11, 2026, 07:22 PM UTC
- investigating Sep 11, 2026, 07:16 PM UTC
Hello, The WiscNet NOC has lost access to our device for CESA 7 at 2026-09-11 14:54:09 EDT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0565. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,
- resolved Sep 11, 2026, 07:22 PM UTC
This incident has been resolved.
- postmortem Sep 11, 2026, 07:22 PM UTC
This incident was resolved.
Critical September 10, 2026 [2289332] Kewaunee School District - 400525 - Down – Kewaunee School District
Started Sep 10, 2026, 11:34 PM UTC· resolved Sep 10, 2026, 11:34 PM UTC
- resolved Sep 10, 2026, 11:34 PM UTC
Hello, This site is down as of 8:06 AM CDT. GLS/TEACH has opened an investigation. We will provide further updates when we receive them. Hello, TEACH/GLS informed us that this is due to a fiber cut in the Kewaunee area. No ETR at this time. Hello, We saw restoral to our device onsite at 3:14PM. Thank you,
Critical September 10, 2026 [2289484] Monroe School District - 2297 - Handoff Port 5d 1h Monroe School District
Started Sep 10, 2026, 05:14 PM UTC· resolved Sep 15, 2026, 06:52 PM UTC
- identified Sep 10, 2026, 05:14 PM UTC
The WiscNet NOC has observed a loss of connection to your device at the handoff port for Monroe School District at 9/10 1:11:31 AM. To assist with our investigation, please verify power to your site and the network equipment. We will be opening a ticket with the LMP on your behalf. If you have any quesitons, please contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761.
- identified Sep 10, 2026, 05:48 PM UTC
We have reached out to the Last Mile Provider and they are advising they are seeing the handoff port for site Monroe School District - 2297 up. However, we are still currently seeing the handoff port down in our monitoring system. Please verify power and equipment on site. If there is a maintenance currently in progress that we are unaware of, please let us know. If you have any quesitons, please contact the WiscNet NOC.
- identified Sep 10, 2026, 06:26 PM UTC
We are aware that the customer handoff port is currently offline. If you have any questions, please reach out to the Wiscnet NOC.
- resolved Sep 15, 2026, 06:52 PM UTC
This incident has been resolved.
Critical September 10, 2026 [2289233] Saint Croix Falls - 2786 - Down – Saint Croix Falls School District
Started Sep 10, 2026, 12:28 PM UTC· resolved Sep 10, 2026, 12:28 PM UTC
- resolved Sep 10, 2026, 12:28 PM UTC
Hello, The WiscNet NOC has lost access to our device for Saint Croix Falls Area School District at 9/10 1:53am and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you, Hello, Our provider has informed us that this is due to a known maintenance event occurring in the area that will end at 7am. We will provide updates when we receive the hands off for this maintenance. Thank you, Hello, As of 2:26am we are seeing this site as restored. We will be closing out this status page. Thank you,
Critical September 10, 2026 [2289191] Tomahawk - 400997 - Down – Tomahawk School District
Started Sep 10, 2026, 12:23 PM UTC· resolved Sep 10, 2026, 12:23 PM UTC
- resolved Sep 10, 2026, 12:23 PM UTC
Hello, The WiscNet NOC has lost access to our device for Tomahawk School District at 9/10 1:11am and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you, Hello, Our provider has informed us that this is part of a larger outage that they were notified of around 1:22am. We will continue to work with our provider to get updates on this outage. Thank you, Hello, Our provider has their engineers investigating this issue. As of now there is no estimated time for the restoral. Thank you, Hello, As of 5:59am we are seeing this site as back up. We will be closing out this status page. Thank you,
Critical September 10, 2026 [2289145] Port Washington-Saukville School District Site Down 10h 40m Port Washington-Saukville School District
Started Sep 10, 2026, 05:29 AM UTC· resolved Sep 10, 2026, 04:10 PM UTC
- investigating Sep 10, 2026, 05:29 AM UTC
Hello, The WiscNet NOC has lost access to our device for Port Washington-Saukville School District at 12:05 am on 9/10. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2517. If you have any additional questions, please contact WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
- resolved Sep 10, 2026, 04:10 PM UTC
Hello, The WiscNet NOC observed alarms clear and services restore starting at 3:23 AM Central.
- postmortem Sep 10, 2026, 04:13 PM UTC
Date & Time of Incident: 9/10, 12:05 AM Central Duration: 198 Minutes Technician\(s\): Marcus Review Date: 9/10 Root Cause: Upstream network event Brief Summary: We lost access to our onsite device for Port Washington-Saukville between 12:05 CDT - 3:23 CDT. Checking our device logs indicate an upstream network event impacting the upstream connection during this time.
Critical September 9, 2026 [2288382] Wisconsin Dells - 401466 - Down 6h 35m Wisconsin Dells School District
Started Sep 09, 2026, 05:25 AM UTC· resolved Sep 09, 2026, 12:00 PM UTC
- investigating Sep 09, 2026, 05:25 AM UTC
Hello, The WiscNet NOC has lost access to our device for Wisconsin Dells School District at 9/9/2026 at 12:06am and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
- investigating Sep 09, 2026, 05:37 AM UTC
Hello, Our provider has informed us that this circuit may be affected by a maintenance occurring in Baraboo Wisconsin. This maintenance is being tracked with WiscNet ticket 2279690 and Wisconsin Dells will be added to the status page tracking the maintenance. Thank you,
- investigating Sep 09, 2026, 07:47 AM UTC
Hello, We're seeing services restore as of 2:30 AM. We will continue to monitor this site until the end of the maintenance window. If you have any questions please reach out to us.
- resolved Sep 09, 2026, 12:00 PM UTC
This incident has been resolved.
- postmortem Sep 09, 2026, 12:02 PM UTC
Date & Time of Incident: 9/9 12:06am Duration: 140 minutes Technician\(s\): Johnathon Laun Review Date: 9/9 Brief Summary: At we 12:06am we noticed a loss of connection to the Wisconsin Dells School District Root Cause: This was caused by an un-notified maintenance
Critical September 9, 2026 2288322 | Peshtigo School District (400585 & 400314) - Down 50m Peshtigo School District
Started Sep 09, 2026, 12:25 AM UTC· resolved Sep 09, 2026, 01:16 AM UTC
- investigating Sep 09, 2026, 12:25 AM UTC
WiscNet has detected an outage for the Peshtigo School District at 6:16PM CDT. Please verify power to the equipment on-site.
- resolved Sep 09, 2026, 01:16 AM UTC
We are observing Peshtigo School District restore at 7:49PM CDT 9/8/2026 Date & Time of Incident: 9/8/2026 6:16PM CDT - 7:49PM CDT Duration: 93 minutes Root Cause: Device at the Peshtigo School District lost power.
Critical September 8, 2026 2287748 - Multiple Schools - Down 51m All Saints Catholic School - Berlin Area, Argyle School District, Bangor School District, Beecher-Dunbar-Pembine School District and 39 more
Started Sep 08, 2026, 05:41 AM UTC· resolved Sep 08, 2026, 06:33 AM UTC
- investigating Sep 08, 2026, 05:41 AM UTC
Starting at 12:01am the WiscNet NOC has observed a loss of connection to our below devices. Peshitgo - 1312 Oconto Falls - 1247 Fall river - 467 Randolph - 1399 All Saints Berlin - 3284 Argyle - 67 Cambria Friesland - 235 Cesa04 - 1823 Coleman - 298 Crivitiz - 318 De Forest - 347 Flambeau - 3208 Frederic - 517 Goodman - 547 Greenlake - 594 Highland - 641 Iowa Grant - 849 Laona - 841 Lac Courte Oreilles Ojibwe University - 638 Lena - 843 Markensan - 946 Milton - 3230 Norwalk Ontario - 1260 Oconto - 1243 Pembine - 1305 Poynette - 1371 Prescott - 3127 Princeton - 1977 Rio - 1450 Rock Prairie Montenssori - 3136 Seneca - 1480 Shell lake - 1517 Shiocton - 1520 St Croix Central - 609 Wausaukee - 1786 Wauzeka - 1803 Webster - 1806 West Salem - 1825 Weyauwega fremont - 1831 Wildrose - 1854 Winding Rivers Library - 3162 Wonewoc - 1892 Bangor - 103 Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-920.
- resolved Sep 08, 2026, 06:33 AM UTC
As of 1:14am we are seeing connection restore back to the schools. We will be closing out this status page.
- postmortem Sep 08, 2026, 06:35 AM UTC
Date & Time of Incident: 9/8 12:01am Duration: 73 minutes Technician\(s\): Johnathon Laun Review Date: 9/8 Brief Summary: at 12:01am we observed a loss of connection to the school districts Root Cause: This seems to of been caused by OSPF going down on the ISP routers towards the schools