WiscNet incident

[2292035] City of De Pere - Handoff port down

Resolved after 18 days 6 hours, affecting City of De Pere, on September 17, 2026.

postmortem Oct 05, 2026, 08:16 PM UTC

Date Incident: 9/16 Duration: NA Technician\(s\): Marcus/Dante Review Date: 10/5 Brief Summary: We observed traffic drop on the secondary handoff of port. Member confirms there is no issue. Root Cause: NA

Started
Sep 17, 2026, 01:41 PM UTC
Resolved
Oct 05, 2026, 08:10 PM UTC
Duration
18d 6h
Detected by Pingoru
Sep 17, 2026, 01:41 PM UTC

Affected components

City of De Pere

Update timeline

  1. investigating Sep 17, 2026, 01:41 PM UTC

    Hello, The WiscNet NOC observed the secondary handoff port for City of De Pere at 9/16 8:49pm. Please let us know if there are any known network or power events impacting this service. We will continue to monitor and will send another update when alarms have cleared. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,

  2. resolved Oct 05, 2026, 08:10 PM UTC

    This incident has been resolved.

  3. postmortem Oct 05, 2026, 08:16 PM UTC

    Date Incident: 9/16 Duration: NA Technician\(s\): Marcus/Dante Review Date: 10/5 Brief Summary: We observed traffic drop on the secondary handoff of port. Member confirms there is no issue. Root Cause: NA

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