WiscNet experienced a notice incident on September 13, 2026 affecting Adams-Friendship Area School District and Chilton School District and 1 more component, lasting 8h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 13, 2026, 07:10 AM UTC
Hello, Starting at 1:58am the WiscNet NOC has observed a loss of connection to the below schools. Chilton - 265 Dodgeville - 368 Reedsville - 1410 Oregon - 2605 Lodi - 3200 If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. Thank you,
- investigating Sep 13, 2026, 07:23 AM UTC
The following schools went down at 2:10am. and are being added to this status page. Deerfield - 344 Two rivers - 1674 Westfield - 1830 Walworth - 1984 Parkview - 1268 Mishicot - 1132 Lakemills - 3027 Elk hart - 430 Cesa05 - 1356 Cambridge - 238 Brillion - 206 Adams friendship - 5 If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
- investigating Sep 13, 2026, 07:33 AM UTC
Hello, The below schools also went down at 2:10am. Hustisford - 675 Sacred Heart - 1617 River Valley - 1567 If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. Thank you,
- investigating Sep 13, 2026, 07:46 AM UTC
Hello, Below is another school impacted by this event. Oakfield - 1694 If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. Thank you,
- investigating Sep 13, 2026, 10:40 AM UTC
Hello, GLS has engaged their provider on this issue. We will continue to monitor for any updates on this outage and provide updates as they become available. Thank you,
- resolved Sep 13, 2026, 03:56 PM UTC
Date & Time of Incident: 4:01AM CDT - 6:49 AM CDT Duration: 168 Minutes Technician(s): Joey Stevens. Johnathon Laun Review Date: 9/13 Root Cause: Provider network event Brief Summary: Outage due to a provider network event
- postmortem Sep 13, 2026, 03:56 PM UTC
Date & Time of Incident: 4:01AM CDT - 6:49 AM CDT Duration: 168 Minutes Technician\(s\): Joey Stevens. Johnathon Laun Review Date: 9/13 Root Cause: Provider network event. Brief Summary: Outage due to a provider network event.