WiscNet incident

[2290630] WiscNet - Village of Greendale - Handoff Port Traffic

Critical Resolved View vendor source →

WiscNet experienced a critical incident on September 14, 2026 affecting Greendale Village, lasting 18d 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 02:17 PM UTC
Resolved
Oct 02, 2026, 06:45 PM UTC
Duration
18d 4h
Detected by Pingoru
Sep 14, 2026, 02:17 PM UTC

Affected components

Greendale Village

Update timeline

  1. identified Sep 14, 2026, 02:17 PM UTC

    Hello, At 5:27am on 9/14/26, WiscNet NOC has observed a loss of input traffic from the Member Handoff on port 2 for the Village of Greendale. Please verify power and equipment onsite, and reach out to the WiscNet NOC if you have any questions.

  2. identified Sep 14, 2026, 04:51 PM UTC

    Hello, At 5:27am on 9/14/26, WiscNet NOC has observed a loss of input traffic from the Member Handoff on port 2 for the Village of Greendale. Please verify power and equipment onsite, and reach out to the WiscNet NOC if you have any questions.

  3. identified Sep 14, 2026, 04:57 PM UTC

    Hello, At 5:27am on 9/14/26, WiscNet NOC has observed a loss of input traffic from the Member Handoff on port 2 for the Village of Greendale. Please verify power and equipment onsite, and reach out to the WiscNet NOC if you have any questions.

  4. resolved Oct 02, 2026, 06:45 PM UTC

    Hello, The WiscNet NOC has observed our device is reachable and the handoff port is up/up.