- Detected by Pingoru
- Apr 14, 2026, 01:16 AM UTC
- Resolved
- Apr 14, 2026, 08:19 PM UTC
- Duration
- 19h 3m
Affected: Milton School DistrictRipon CollegeSharon J11 School DistrictWaupaca School District
Timeline · 3 updates
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investigating Apr 14, 2026, 01:16 AM UTC
WiscNet staff observed several member sites begin alarming for packet loss around 4:15pm March 13, 2026. We have reached out to the transport provider for these circuits, to identify if a known change around the same time is causing this.
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identified Apr 14, 2026, 02:43 PM UTC
The transport provider for the affected circuits acknowledged an issue and are attempting to revert.
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resolved Apr 14, 2026, 08:19 PM UTC
Most sites affected by this event returned around 10:00am, Waupaca School District returned around 12:30.
Read the full incident report →
- Detected by Pingoru
- Apr 13, 2026, 03:57 PM UTC
- Resolved
- Apr 13, 2026, 06:29 PM UTC
- Duration
- 2h 31m
Affected: Lakeshore Technical College
Timeline · 3 updates
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investigating Apr 13, 2026, 03:57 PM UTC
Hello, At 10:27 AM CDT Wiscnet began observing the Lakeshore Technical College down. Upon further review, it appears that there is a power outage impacting the local area. Can you please verify power to the site and equipment? If you have any further questions, please feel free to reach out to the Wiscnet NOC.
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resolved Apr 13, 2026, 06:29 PM UTC
Services restored at 11:52 am central time. If you are still experiencing any more issues please don't hesitate to reach out.
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postmortem Apr 13, 2026, 06:31 PM UTC
Date & Time of Incident: 4/13/26 at 10:24am central time Duration: 88 minutes Technician\(s\): Marcus, Octavia Review Date: 4/13 Brief Summary: commercial power outage
Read the full incident report →
- Detected by Pingoru
- Apr 12, 2026, 09:09 PM UTC
- Resolved
- Apr 12, 2026, 10:42 PM UTC
- Duration
- 1h 32m
Affected: Monroe School District
Timeline · 3 updates
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investigating Apr 12, 2026, 09:09 PM UTC
We are currently seeing an outage at the Monroe School District. Charter is reporting that they can not reach their device on site and is requesting a power and equipment confirmation. Please call the WiscNet NOC at 608-442-6761 to provide the confirmation.
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resolved Apr 12, 2026, 10:42 PM UTC
We are seeing this site back up and our provider is able to reach their equipment on site. We will now be closing this case.
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postmortem Apr 12, 2026, 10:42 PM UTC
A fiber cut was discovered on Charter’s network.
Read the full incident report →
- Detected by Pingoru
- Apr 12, 2026, 04:46 AM UTC
- Resolved
- Apr 13, 2026, 07:01 PM UTC
- Duration
- 1d 14h
Affected: Flambeau School District
Timeline · 6 updates
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investigating Apr 12, 2026, 04:46 AM UTC
We are currently seeing alarms indicating Flambeau School District is down. We have opened ticket 12065334 with GLS. We will update you again as soon as we receive new information.
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investigating Apr 12, 2026, 07:20 AM UTC
GLS has opened an investigation with their provider, they will provide further information to Wiscnet as they receive further updates on their provider's investigation.
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investigating Apr 12, 2026, 11:15 AM UTC
GLS's carrier is wanting to dispatch to the site on Monday 4/13. According to GLS they've reached out to the local contact, the lcon is able to accommodate for that dispatch between 8 AM to 5 PM. GLS will reach out to us when they have a clear timeframe of an ETA on Monday. Please reach out to Wiscnet or GLS if you have any questions.
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investigating Apr 13, 2026, 01:58 PM UTC
GLS is on-track to dispatch today to investigate further. They are aiming to dispatch during business hours (8a - 5p). Please reach out to GLS for further updates and reference ticket 12065334.
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resolved Apr 13, 2026, 07:01 PM UTC
We are seeing the service restored. Please don't hesitate to reach out if have any further questions.
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postmortem Apr 13, 2026, 07:01 PM UTC
Date & Time of Incident: 4/11/26 11:46pm cdt Duration: 2224 minutes Technician\(s\): Marcus, Octavia Review Date: 4/13/26 Brief Summary: fiber provider outage
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2026, 02:59 PM UTC
- Resolved
- Apr 10, 2026, 07:27 PM UTC
- Duration
- 4h 28m
Affected: St. Catherines High School
Timeline · 3 updates
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investigating Apr 10, 2026, 02:59 PM UTC
The WiscNet NOC has lost access to our device for St. Catherine HS at 9:44 AM on 4/10/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1397.
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resolved Apr 10, 2026, 07:27 PM UTC
Hello, We are seeing the site has restored as of about 12:17 PM on 4/10.
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postmortem Apr 10, 2026, 07:31 PM UTC
Date & Time of Incident: 4/10/2026 9:44 AM to 12:17 PM Duration: 2 hours 33 minutes Technician\(s\): Barry Review Date: 4/10/26 Brief Summary: From 9:44 AM to 12:17 PM on 4/10/2026, an outage was observed affecting St. Catherine High School. Root Cause: Logs indicate this was not a power event. This is a Teach/GLS site and seems to have been impacted by either a network issue on their side or customer equipment problem.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 12:36 PM UTC
- Resolved
- Apr 09, 2026, 03:09 PM UTC
- Duration
- 2h 32m
Affected: Winding Rivers Library System
Timeline · 2 updates
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investigating Apr 09, 2026, 12:36 PM UTC
We are currently investigating this issue.
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resolved Apr 09, 2026, 03:09 PM UTC
We have been informed this was due to a power issue on-site and alarms have cleared.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 07:59 AM UTC
- Resolved
- Apr 15, 2026, 07:17 PM UTC
- Duration
- 6d 11h
Affected: St Mary's Hospital Medical CenterSt. Vincent Hospital
Timeline · 4 updates
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investigating Apr 09, 2026, 07:59 AM UTC
At 12:09 AM we noticed traffic drop for multiple services. We are currently investigating this issue.
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monitoring Apr 09, 2026, 11:15 AM UTC
These services were impacted by an unnotified maintenance. At this time we're seeing services as restored and are monitoring the situation. Please reach out to the WiscNet NOC if you are seeing issues with your service.
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resolved Apr 15, 2026, 07:17 PM UTC
This incident has been resolved.
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postmortem Apr 15, 2026, 07:17 PM UTC
Date & Time of Incident: 4/9/2026 12:09 AM to 6:15 AM CT Duration: 12:09 AM to 6:15 AM CT Technician\(s\): Tim, Jordan Review Date: 4/15 Brief Summary: On 4/9/2026 at 12:09 AM Wiscnet observed these connections go down due to maintenance. We observed the connections restore at 6:15 AM CT. Root Cause: Maintenance
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 07:57 AM UTC
- Resolved
- Apr 09, 2026, 12:33 PM UTC
- Duration
- 4h 36m
Affected: Owen-Withee School District
Timeline · 2 updates
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identified Apr 09, 2026, 07:57 AM UTC
Hello, Starting at 2:14 am we observed our hand off device go down. Investigations revealed that our provider is preforming a maintenance that is impacting this. The window is set to end at 7 am CST. Please reach out with any questions. Thank you,
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resolved Apr 09, 2026, 12:33 PM UTC
Hello, At this time the maintenance has been completed. Thank you,
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 07:47 AM UTC
- Resolved
- Apr 09, 2026, 02:12 PM UTC
- Duration
- 6h 25m
Affected: Gresham School District
Timeline · 3 updates
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identified Apr 09, 2026, 07:47 AM UTC
This is currently down due to an maintenance that was not notified on. Work is expected to run until 6AM.
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monitoring Apr 09, 2026, 12:35 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 09, 2026, 02:12 PM UTC
Hello, this maintenance has been completed as of 6 AM.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 06:07 AM UTC
- Resolved
- Apr 09, 2026, 12:09 PM UTC
- Duration
- 6h 2m
Affected: Mayville School District
Timeline · 2 updates
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identified Apr 09, 2026, 06:07 AM UTC
An uninformed maintenance is impacting this site. Maintenance is expected to run until 7am
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resolved Apr 09, 2026, 12:09 PM UTC
The maintenance has completed at this time.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 11:19 AM UTC
- Resolved
- Apr 08, 2026, 01:02 PM UTC
- Duration
- 1h 42m
Affected: Sheboygan Falls School District
Timeline · 3 updates
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investigating Apr 08, 2026, 11:19 AM UTC
We are currently investigating this issue.
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monitoring Apr 08, 2026, 01:02 PM UTC
We have observed this connection restore at 7:35 AM CT.
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resolved Apr 08, 2026, 01:02 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 06:55 AM UTC
- Resolved
- Apr 08, 2026, 09:12 AM UTC
- Duration
- 2h 17m
Affected: Ashwaubenon School District
Timeline · 2 updates
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investigating Apr 08, 2026, 06:55 AM UTC
Hello, Starting at 9:40 last night we observed your circuit go down. At this time we have begun investigations with our provider. Please reach out with any questions. Thank you,
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resolved Apr 08, 2026, 09:12 AM UTC
Hello, This was part of an emergency maintenance that was preformed tonight. This service never went down. Please reach out with any questions. Thank you,
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2026, 08:30 PM UTC
- Resolved
- Apr 07, 2026, 11:41 PM UTC
- Duration
- 3h 11m
Affected: Ripon Area School District
Timeline · 2 updates
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investigating Apr 07, 2026, 08:30 PM UTC
Hello, Beginning at 2:58 PM on 4/7, WiscNet has observed alarms indicating Ripon School District is down. While this is investigated, we would appreciate notice of any known power or on site work being done.
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resolved Apr 07, 2026, 11:41 PM UTC
Hello, The LMP has fixed the issue and we are seeing services restored. The outage was due to a fiber break. Please let us know if you have any questions. Thanks,
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2026, 07:39 PM UTC
- Resolved
- Apr 07, 2026, 08:18 PM UTC
- Duration
- 39m
Affected: Belmont Community School District
Timeline · 5 updates
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investigating Apr 07, 2026, 07:39 PM UTC
Hello, We observe the connection go down, and we are requesting you to reach out to GLS/TEACH to confirm power verification to the equipment onsite, and for additional troubleshooting. GLS Phone Number: 1.866.558.1920 Kind regards,
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investigating Apr 07, 2026, 07:45 PM UTC
The WiscNet NOC has lost access to our device for Belmont School District at 2:17 PM on 4/7/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 146
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investigating Apr 07, 2026, 08:17 PM UTC
Hello, We observe the alarm clear and after checking the device we observe a reboot onsite, possibly due to power issues in the area. Kind regards,
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resolved Apr 07, 2026, 08:18 PM UTC
This incident has been resolved.
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postmortem Apr 07, 2026, 08:18 PM UTC
The device loss power, and after power was restored we see the device boot up in the logs.
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2026, 07:15 AM UTC
- Resolved
- Apr 07, 2026, 11:26 AM UTC
- Duration
- 4h 10m
Affected: Stoughton Area School District
Timeline · 3 updates
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monitoring Apr 07, 2026, 07:15 AM UTC
Hello, Starting at 12:14 am we observed a loss of connection to our onsite equipment. Investigations revealed that
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monitoring Apr 07, 2026, 07:16 AM UTC
Hello, Starting at 12:14 am we observed a loss of connection to our onsite equipment. Investigations revealed that this is impacted by an unnotified maintenance our provider is preforming. The window is set to end at 6 am CST. We will be following up after the window for hands off and will verify all services have restored. Please reach out with any questions. Thank you,
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resolved Apr 07, 2026, 11:26 AM UTC
Hello, At this time the maintenance has been completed. Please reach out with any questions. Thank you,
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2026, 06:37 AM UTC
- Resolved
- Apr 07, 2026, 12:21 PM UTC
- Duration
- 5h 43m
Affected: Ithaca School DistrictSun Prairie Area School District
Timeline · 5 updates
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investigating Apr 07, 2026, 06:37 AM UTC
We are currently investigating this issue.
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investigating Apr 07, 2026, 06:58 AM UTC
We have reached out to GLS. At this time GLS has identified a network outage that is impacting the Ithaca and Sun Prairie School Districts. This outage is currently being triaged at this time. We have opened the following tickets with GLS: Ithaca - 12056583 Sun Prairie - 12056584 We will continue to reach out to GLS over the night to provide updates on the progress of this outage. If you have any questions please reach out to the Wiscnet NOC.
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investigating Apr 07, 2026, 07:51 AM UTC
Hello, GLS continues to investigate this issue. We will continue to follow up and will provide updates as soon as we have them. Please reach out with any questions. Thank you,
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monitoring Apr 07, 2026, 12:20 PM UTC
Both sites are restored as of 2:46 AM CST. We are currently monitoring these services for any further disruptions. If you have any questions or see further issues please reach out to WiscNet or GLS accordingly.
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resolved Apr 07, 2026, 12:21 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 06, 2026, 12:53 PM UTC
- Resolved
- Apr 06, 2026, 12:57 PM UTC
- Duration
- 3m
Affected: Hayward Community School District
Timeline · 4 updates
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investigating Apr 06, 2026, 12:53 PM UTC
The WiscNet NOC has lost access to our device for Hayward School District at 7:43AM on 4/6/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
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investigating Apr 06, 2026, 12:56 PM UTC
We are now observing services restored at this time. If you have any further questions or are still experiencing any issues please don't hesitate to reach out!
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resolved Apr 06, 2026, 12:57 PM UTC
This incident has been resolved.
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postmortem Apr 06, 2026, 12:58 PM UTC
Date & Time of Incident: April 6, 2026 @ 7:40AM CDT Duration: 12 Minutes Technician\(s\): Octavia Review Date: 4/6/2026 Brief Summary: Device lost connection briefly and then restored.
Read the full incident report →
- Detected by Pingoru
- Apr 04, 2026, 07:50 AM UTC
- Resolved
- Apr 04, 2026, 05:53 PM UTC
- Duration
- 10h 3m
Affected: Waunakee Community School District
Timeline · 4 updates
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investigating Apr 04, 2026, 07:50 AM UTC
We are currently investigating this issue.
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investigating Apr 04, 2026, 08:52 AM UTC
Hello, The WiscNet NOC has contacted GLS on your behalf and opened ticket 12052767, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
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monitoring Apr 04, 2026, 05:53 PM UTC
Hello, We observe this restored as of 12:15 PM CDT.
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resolved Apr 04, 2026, 05:53 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 03, 2026, 03:23 AM UTC
- Resolved
- Apr 04, 2026, 02:17 AM UTC
- Duration
- 22h 53m
Affected: Mid-State Technical College - Stevens Point
Timeline · 3 updates
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investigating Apr 03, 2026, 03:23 AM UTC
Hello, We are seeing alarms at this site can your verify power and equipment on site.
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investigating Apr 03, 2026, 04:08 PM UTC
There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.
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resolved Apr 04, 2026, 02:17 AM UTC
Site has restored at 9:29AM CDT 4/3/2026. Reason for outage is due to power. Please reach out to the WiscNet NOC for any questions.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 09:39 PM UTC
- Resolved
- Apr 04, 2026, 01:35 AM UTC
- Duration
- 1d 3h
Affected: Rosholt School District
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 07:13 PM UTC
- Resolved
- Apr 04, 2026, 02:12 AM UTC
- Duration
- 1d 6h
Affected: South Central Library System
Timeline · 4 updates
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investigating Apr 02, 2026, 07:13 PM UTC
Hello, The Wiscnet NOC has lost access to our device for South Central Library System at 1:46pm. If you have any additional questions, please contact WiscNet NOC.
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investigating Apr 02, 2026, 07:15 PM UTC
The WiscNet NOC has lost access to our device for South Central Library System at 1:46pm on 4/2/26. Please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC.
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investigating Apr 03, 2026, 04:08 PM UTC
There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.
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resolved Apr 04, 2026, 02:12 AM UTC
Alarms cleared at 9:25AM CDT 4/3/2026. Upon further investigation, outage is confirmed to be due to power. Please reach out to the WiscNet NOC for any questions.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 06:35 PM UTC
- Resolved
- Apr 03, 2026, 08:39 PM UTC
- Duration
- 1d 2h
Affected: Bowler School District
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 04:39 PM UTC
- Resolved
- Apr 06, 2026, 03:40 PM UTC
- Duration
- 3d 23h
Affected: Shawano School District
Timeline · 5 updates
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investigating Apr 02, 2026, 04:39 PM UTC
The WiscNet NOC has lost access to our device for Shawano School District at 11:09 AM 4/2/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
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investigating Apr 03, 2026, 04:09 PM UTC
There continues to be widespread power outages impacting the local area. We are continuing to monitor sites and power events in the local area for restoration. If you have any further questions do not hesitate to reach out.
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investigating Apr 06, 2026, 01:37 PM UTC
Hello, We are continuing to see the site in alarm, Please verify power to your site and the network equipment.
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resolved Apr 06, 2026, 03:40 PM UTC
Hello, Service has restored at on 4/6/2026 8:46 AM. We see the device rebooted approximately 3 days and 18 hours ago. BGP restored at 4/6/2026 8:45 AM.
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postmortem Apr 06, 2026, 03:41 PM UTC
Date & Time of Incident: 4/2/26 at 11:09 AM Duration: 3 days, 21 hours, and 36 minutes. Technician\(s\): Dante/Hadley/Jim Review Date: 4/6/26 Brief Summary: Device was down for 3 days, 21 hours, and 36 minutes starting on 4/2/26 at 11:09 AM due to a provider issue Root Cause: Provider Issue
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 09:57 PM UTC
- Resolved
- Apr 04, 2026, 02:03 AM UTC
- Duration
- 2d 4h
Affected: West Allis-West Milwaukee School District
Timeline · 2 updates
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investigating Apr 01, 2026, 09:57 PM UTC
At 4:25PM CDT, we are observing the West Allis-West Milwaukee School District site as down. Please confirm power on-site and to the equipment.
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resolved Apr 04, 2026, 02:03 AM UTC
By 12:34PM CDT 4/2/2026 we observe services restore. Please reach out to the WiscNet NOC for any questions.
Read the full incident report →
- Detected by Pingoru
- Mar 30, 2026, 05:29 PM UTC
- Resolved
- Apr 08, 2026, 06:48 PM UTC
- Duration
- 9d 1h
Affected: Concordia UniversityNicolet UHS School District
Timeline · 9 updates
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investigating Mar 30, 2026, 05:29 PM UTC
Good afternoon, At 12:05PM CDT we began experiencing an outage impacting one of our core devices. We're currently investigating the issue further.
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investigating Mar 30, 2026, 05:53 PM UTC
Good afternoon, Both sites are currently up via a redundant link, however we are still working to investigate the outage impacting the primary link.
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investigating Mar 30, 2026, 06:56 PM UTC
We've opened a ticket with our last mile provider for further investigation. We will continue to provide updates as we know more.
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investigating Mar 30, 2026, 08:22 PM UTC
We're continuing to investigate the issue further. We'll continue to provide updates as we know more.
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identified Mar 31, 2026, 01:26 AM UTC
It was discovered that unknown building work occurred in Madison and WiscNet services were impacted. The WiscNet engineering team is engaged and corresponding with teams to coordinate a temporary repair or to move the circuit to a different path, but services are expected to remain down overnight. We will continue to provide updates as they become available. Next update expected early tomorrow morning during business hours.
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identified Mar 31, 2026, 03:37 PM UTC
Hello, We are continuing our investigations with our local provider. There is no ETR yet at this time.
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identified Apr 01, 2026, 08:08 PM UTC
Hello, We are continuing our investigations with our local provider. There is no ETR yet at this time.
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resolved Apr 08, 2026, 06:48 PM UTC
Hello, Services restored 3/31/2026 11:57 AM. The outage was due to an issue on the local providers network.
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postmortem Apr 08, 2026, 07:38 PM UTC
Date & Time of Incident: 3/30/26 12:05PM Duration: 23 hours and 52 Technician\(s\): Octavia/Jim/Tim/Ben Review Date: 4/8/26 Brief Summary: Provider network issue caused circuit outage. WiscNet engineers moved services to restore services promptly Root Cause: Provider issue from unknown building work
Read the full incident report →
