WiscNet incident

Multiple sites down | 2294043

Critical Resolved View vendor source →

WiscNet experienced a critical incident on September 17, 2026 affecting Genoa City J2 School District and Delavan-Darien School District, lasting 7h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 05:20 AM UTC
Resolved
Sep 17, 2026, 12:52 PM UTC
Duration
7h 31m
Detected by Pingoru
Sep 17, 2026, 05:20 AM UTC

Affected components

Genoa City J2 School DistrictDelavan-Darien School District

Update timeline

  1. investigating Sep 17, 2026, 05:20 AM UTC

    Hello, Starting at 12:01am we observed your sites go down. At this time we are requesting on site power and equipment verification. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920, and reference your site ID listed below. Delavan-Darien School District - 3308 Genoa City J2 School District - 3182 Please reach out with any questions. Thank you,

  2. resolved Sep 17, 2026, 12:52 PM UTC

    Hello, Around 3:36 am we are seeing all services restored and alarms cleared. Please reach out with any questions. Thank you,