WiscNet Outage History
WiscNet major outage · 1 active incident View live status →Pingoru has recorded 629 incidents for WiscNet: 629 in the last 12 months and 289 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 71 | 713 of 720 (99%) |
| May 2026 | 58 | 458 of 744 (62%) |
| June 2026 | 112 | 512 of 720 (71%) |
| July 2026 | 116 | 708 of 744 (95%) |
| August 2026 | 99 | 714 of 744 (96%) |
| September 2026 | 100 | 720 of 720 (100%) |
| October 2026 | 71 | 483 of 597 (81%) |
Incidents, newest first
Critical May 17, 2026 Multiple sites down - 2237988 4h 25m Lakeshore Technical College, Mishicot School District, Two Rivers Public School District
Started May 17, 2026, 11:43 PM UTC· resolved May 18, 2026, 04:09 AM UTC
- investigating May 17, 2026, 11:43 PM UTC
At 3:50 we observed an outage at the following locations Lakeshore Technical College Mishicot School district Two Rivers School District We have observed that their is a power outage in the area. We will monitor for power restoral.
- investigating May 17, 2026, 11:44 PM UTC
We are continuing to investigate this issue.
- resolved May 18, 2026, 04:09 AM UTC
Hello, We have seen alarms clear at all site. Please reach out to us if you have any questions. Thanks,
- postmortem May 18, 2026, 04:09 AM UTC
There were power outages in the area. The power has been restored to the area.
Minor May 17, 2026 2237966 | Marquette University interface te0/0/3 Down 5d 8h Marquette University High School
Started May 17, 2026, 11:51 AM UTC· resolved May 22, 2026, 07:54 PM UTC
- investigating May 17, 2026, 11:51 AM UTC
Hello, Starting at 6:35 am we observed your interface TE0/0/3 go down. Are you aware of any power events or maintenances that could have impacted this? Please reach out with any questions. Thank you,
- resolved May 22, 2026, 07:54 PM UTC
Hello, The circuit had moved over to a grouped interface on port 2 and is Operational.
- postmortem May 22, 2026, 07:55 PM UTC
Date & Time of Incident:` 5/17 6:35am ` Duration:` N/A ` Technician\(s\):` Connor, Dante, Payton ` Review Date: 5/22/26 Brief Summary: A fail over occurred between ports 2 and 3, the circuit remained Operational.
Critical May 16, 2026 2237794 | Dodgeville School District down 1h 46m Dodgeville School District
Started May 16, 2026, 07:11 AM UTC· resolved May 16, 2026, 08:58 AM UTC
- investigating May 16, 2026, 07:11 AM UTC
Hello, Our alarms for this site came back in. As previously stated you can contact GLS at 866-558-1920, and your teach CID 368. You can open a ticket directly or you can give WiscNet consent to open a ticket with them as well. Please reach out with any questions. Thank you,
- resolved May 16, 2026, 08:58 AM UTC
Hello, At this time alarms have cleared and services have restored. Please reach out with any questions. Thank you,
Critical May 16, 2026 2237803 | De Forest School District Down 50m De Forest Area School District
Started May 16, 2026, 06:10 AM UTC· resolved May 16, 2026, 07:01 AM UTC
- investigating May 16, 2026, 06:10 AM UTC
Hello, Starting at 1:00 am we lost connection to our onsite equipment on your circuit. At this time we are requesting onsite power and equipment verification. After onsite power and equipment has been confirmed please reach out to GLS at 866-558-1920 using your site ID of 347 to open a ticket or give consent for WiscNet to open a ticket on your behalf. We are requesting this due to a policy change on GLS's end that prevents us from opening a ticket for you. Please reach out with any questions. Thank you,
- resolved May 16, 2026, 07:01 AM UTC
Hello, At this time all alarms have cleared and services have restored. Please reach out with any questions. Thank you,
Critical May 16, 2026 2237794 | Dodgeville School District Down 1h 20m Dodgeville School District
Started May 16, 2026, 05:39 AM UTC· resolved May 16, 2026, 06:59 AM UTC
- investigating May 16, 2026, 05:39 AM UTC
Hello, Starting at 12:30 am we observed a loss of connection to our onsite device for your circuit. At this time we are requesting onsite power and equipment verification. Thank you,
- investigating May 16, 2026, 05:53 AM UTC
Hello, We are unable to open a ticket with GLS due to a policy change with in GLS. They can be contacted at 866-558-1920, and your teach CID 368. You can open a ticket directly or you can give WiscNet consent to open a ticket with them as well. Please reach out with any questions. Thank you,
- resolved May 16, 2026, 06:59 AM UTC
Hello, At this time all alarms have cleared and services have restored. Please reach out with any questions. Thank you,
Critical May 15, 2026 r-woodruffsd - down 5/15 | 2237684 39m Woodruff J1 School District
Started May 15, 2026, 08:19 PM UTC· resolved May 15, 2026, 08:58 PM UTC
- investigating May 15, 2026, 08:19 PM UTC
The WiscNet NOC has lost access to our device for WoodruffSD at 3:05 PM CDT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 63. If you have any additional questions, please contact WiscNet NOC.
- resolved May 15, 2026, 08:58 PM UTC
Hello, We are observing connection to router restored. Feel free to reach out if you are experiencing any further issues.
Critical May 15, 2026 Lakeland Union HS Router Unreachable | #2237662 1h 17m Lakeland UHS School District
Started May 15, 2026, 07:27 PM UTC· resolved May 15, 2026, 08:45 PM UTC
- investigating May 15, 2026, 07:27 PM UTC
The WiscNet NOC has lost access to our device for Lakeland Union High School at 2:12pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1125. If you have any additional questions, please contact WiscNet NOC.
- monitoring May 15, 2026, 08:43 PM UTC
Hello, We have regained access to our router at 3:05pm and all alarms have cleared.
- resolved May 15, 2026, 08:45 PM UTC
This incident has been resolved.
- postmortem May 15, 2026, 08:45 PM UTC
Date & Time of Incident:` 5/15/26 2:12pm ` Duration:` 53 minutes ` Technician\(s\):` Payton F` Review Date: 5/15/26 Brief Summary: At 2:12pm, we lost access to our router. We regained access at 3:05pm and alarms cleared. Logs indicate our router lost power. Root Cause: Loss of power
Major May 15, 2026 WisDOT - 400371 Low Traffic | 2237607 54m Wisconsin Department of Transportation
Started May 15, 2026, 05:25 PM UTC· resolved May 15, 2026, 06:20 PM UTC
- investigating May 15, 2026, 05:25 PM UTC
Hello, We are observing a drop in traffic on circuit 400371. We see the port up currently, but are investigating further.
- resolved May 15, 2026, 06:20 PM UTC
Hello, Upon further investigation traffic amount is at expected levels.
- postmortem May 15, 2026, 06:20 PM UTC
Traffic Thresholds were adjusted.
Major May 15, 2026 #2237562 | Madison Area Technicial College Outage 1h 32m Madison College
Started May 15, 2026, 04:01 PM UTC· resolved May 15, 2026, 05:34 PM UTC
- investigating May 15, 2026, 04:01 PM UTC
Hello, We're currently observing low traffic levels across circuit 401469 impacting Madison Area Tech College. The port remains up, however we are working to investigate the steep drop in traffic.
- investigating May 15, 2026, 04:26 PM UTC
We now see healthy traffic on this circuit restored and our alarms have cleared. If you have any further questions please don't hesitate to reach out!
- resolved May 15, 2026, 05:34 PM UTC
This incident has been resolved.
- postmortem May 15, 2026, 05:35 PM UTC
Date & Time of Incident: 5/15/26 @ 9:12AM CDT Duration: 116 minutes Technician\(s\): Octavia G Review Date: 5/15/26 Brief Summary: Traffic dropped down to keep alive traffic, ports remained up/up
Critical May 15, 2026 outage | Caddott Community School district | 2237434 4h 40m Cadott Community School District
Started May 15, 2026, 07:18 AM UTC· resolved May 15, 2026, 11:59 AM UTC
- investigating May 15, 2026, 07:18 AM UTC
We are currently investigating the issue. Case ect-88347589 has been opened with Charter. When you are able, please verify power and equipment .Thank you.
- monitoring May 15, 2026, 08:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 15, 2026, 11:59 AM UTC
This incident has been resolved.
Critical May 14, 2026 Outage Kiels School District | 2237051 5d 2h Kiel Area School District
Started May 14, 2026, 12:05 PM UTC· resolved May 19, 2026, 02:27 PM UTC
- investigating May 14, 2026, 12:05 PM UTC
A ticket is open with GLS. Ticket number 12130433
- investigating May 14, 2026, 01:17 PM UTC
The WiscNet NOC has lost access to our device for Kiels School District at 4:47 am on 5/14/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 12130433. If you have any additional questions, please contact WiscNet NOC.
- investigating May 14, 2026, 02:09 PM UTC
Hello, To correct the previous update, the TEACH ID for this circuit is 772. The TEACH ticket is 12130433.
- investigating May 14, 2026, 08:33 PM UTC
Hello, Our Last Mile Provider states that they are continuing to investigate, but do not have an ETR for restoral at this time.
- investigating May 15, 2026, 01:55 AM UTC
Our provider will need to replace a card on their network to resolve this outage. They are currently working on getting a field tech for this. There is no ETR at this time.
- investigating May 15, 2026, 04:29 AM UTC
We are currently waiting for an update from our provider on this issue. We will update you again as soon as we receive new information.
- investigating May 15, 2026, 11:23 AM UTC
We are still waiting for updates from our provider on this issue. We will be reaching out again shortly for more information.
- investigating May 15, 2026, 05:52 PM UTC
Our Last Mile Provider continues to work towards restoration, no ETR at this time.
- investigating May 16, 2026, 04:46 AM UTC
Our provider on this is still working on restoration. There is no ETR at this time.
- investigating May 18, 2026, 07:04 PM UTC
Hello, We are still seeing this site a down. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID ticket this circuit is 12130433. TEACH ID for this circuit is 772 If you have any additional questions, please contact WiscNet NOC.
- resolved May 19, 2026, 02:27 PM UTC
Hello, After major flapping on the port facing GLS, the device onsite observe the handoff port restore and OSPF restore on May 18th at 3:09 PM.
- postmortem May 19, 2026, 02:28 PM UTC
After major flapping on the port facing GLS, the device onsite observe the handoff port restore and OSPF restore on May 18th at 3:09 PM
Critical May 13, 2026 Rib Lake School District - Down | #2236854 30m Rib Lake School District
Started May 13, 2026, 10:06 PM UTC· resolved May 13, 2026, 10:36 PM UTC
- investigating May 13, 2026, 10:06 PM UTC
We are currently seeing circuit 400604 for Rib Lake School District as down. We have opened ticket 12129743 with GLS and will be following up with them.
- resolved May 13, 2026, 10:36 PM UTC
We are seeing this site as back up. We will continue to monitor this as usual.
Critical May 13, 2026 Neillsville School District device unreachable | 2236733 17m Neillsville School District
Started May 13, 2026, 05:18 PM UTC· resolved May 13, 2026, 05:36 PM UTC
- investigating May 13, 2026, 05:18 PM UTC
We are currently observing an outage affecting the Neillsville School District and are currently investigating. Please confirm the device has power and the equipment onsite is functional. We will update with more information as it comes available.
- monitoring May 13, 2026, 05:36 PM UTC
We have observed device connection restore at 12:25pm CT. All services have returned to normal operation. Please reach out if you experience any lingering issues.
- resolved May 13, 2026, 05:36 PM UTC
This incident has been resolved.
- postmortem May 13, 2026, 05:37 PM UTC
Date & Time of Incident: 5/13 11:52 - 12:25pm CT Duration: 11:52 - 12:25pm CT Technician\(s\): Jake Review Date: 5/13 Brief Summary: Observed the connection to our device go down at 11:52am. We then observed the connection restore at 12:25pm CT.
Critical May 13, 2026 2236437 | Kewaskum & Kiel Schoold Districts | Outage 7h 52m Kiel Area School District, Kewaskum School District
Started May 13, 2026, 02:30 PM UTC· resolved May 13, 2026, 10:23 PM UTC
- identified May 13, 2026, 02:30 PM UTC
Good morning, I apologize for the confusion, we are still observing both these sites down. We're continuing to work with GLS as we investigate the outage further.
- identified May 13, 2026, 02:35 PM UTC
We are continuing to work on a fix for this issue.
- identified May 13, 2026, 05:07 PM UTC
We are continuing to work on a fix for this issue.
- identified May 13, 2026, 06:55 PM UTC
GLS has notified us of an ongoing fiber cut impacting these sites. Splice crews have been dispatched and there is no ETR at this time.
- resolved May 13, 2026, 10:23 PM UTC
Hello, We have seen alarms clear at both sites as of 4:50 PM CST. Please check your equipment and reach out to us with any questions. Thanks,
- postmortem May 13, 2026, 10:26 PM UTC
GLS Reports that the fiber cut has been repaired and the alarms have cleared. We also seen the alarms cleared on our side.
Critical May 13, 2026 Wiscnet Multiple Site Outage | 2236437 6h 58m Hartford J1 School District, Hartford UHS School District, Holy Hill Area School District
Started May 13, 2026, 06:18 AM UTC· resolved May 13, 2026, 01:17 PM UTC
- investigating May 13, 2026, 06:18 AM UTC
We are currently investigating this issue.
- identified May 13, 2026, 06:48 AM UTC
The affected sites are being impacted by an unnotified fiber relocation maintenance set to end at 6 AM. We will verify completion of the maintenance at the end of the maintenance window.
- identified May 13, 2026, 12:22 PM UTC
Our provider has given us the following information: Our provider is able to access Hartford J1 School District and sees their handoff port as down. They are requesting further power and equipment verification before further investigation. For Hartford UHS and Holy Hill our provider has notified us that the maintenance work this morning has run past window and is affecting these services. There is no ETR at this time and they have accepted our escalation request. We will provider further information within the next hour as progress on this outage continues.
- resolved May 13, 2026, 01:17 PM UTC
This incident has resolved and we now observe services restored.
- postmortem May 13, 2026, 01:19 PM UTC
Date & Time of Incident: May 13th Duration: 427 minutes Technician\(s\): Jordan N, Connor F, Octavia G Review Date: May 13 2026 Brief Summary: Unnotified
Critical May 13, 2026 Wiscnet multiple site outage | 2236424 8h 1m Kiel Area School District, Kewaskum School District
Started May 13, 2026, 05:28 AM UTC· resolved May 13, 2026, 01:30 PM UTC
- investigating May 13, 2026, 05:28 AM UTC
We are currently investigating this issue.
- investigating May 13, 2026, 07:14 AM UTC
We are continuing to investigate this issue.
- investigating May 13, 2026, 08:24 AM UTC
We are continuing to investigate this issue.
- investigating May 13, 2026, 10:42 AM UTC
We are continuing to investigate this issue.
- resolved May 13, 2026, 01:30 PM UTC
We are now observing services restored at this time. If you're still experiencing any issues, please don't hesitate to reach out.
- postmortem May 13, 2026, 01:30 PM UTC
Date & Time of Incident: 5/13/26 12:32AM Duration: 8 hours Technician\(s\): Tim B, Octavia G Review Date: 5/13/26 Brief Summary: Provider network issue
Critical May 12, 2026 Southwestern Wisconsin School District device unreachable | 2236062 1h 20m Southwestern Wisconsin School District
Started May 12, 2026, 04:46 PM UTC· resolved May 12, 2026, 06:07 PM UTC
- investigating May 12, 2026, 04:46 PM UTC
The WiscNet NOC has lost access to our device for Southwestern Wisconsin School District on 5/12 at 11:36 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
- monitoring May 12, 2026, 06:06 PM UTC
We are seeing this connection restored as of 12:42pm CT. Please reach out if you experience lingering issues.
- resolved May 12, 2026, 06:07 PM UTC
This incident has been resolved.
- postmortem May 12, 2026, 06:07 PM UTC
Date & Time of Incident: 5/12 11:36 - 12:42pm CT Duration: 11:36 - 12:42pm CT Technician\(s\): Jake Review Date: 5/12 Brief Summary: Observed the connection to our device go down at 11:36am. We were informed the outage was due to a power event. We observed the connection restore at 12:42pm CT. Root Cause: Power
Critical May 12, 2026 Outage Bangor School District | 2235826 6h 53m Bangor School District
Started May 12, 2026, 05:36 AM UTC· resolved May 12, 2026, 12:30 PM UTC
- investigating May 12, 2026, 05:36 AM UTC
We are currently investigating this issue.
- investigating May 12, 2026, 06:36 AM UTC
We are continuing to investigate this issue.
- investigating May 12, 2026, 07:46 AM UTC
We are continuing to investigate this issue.
- monitoring May 12, 2026, 09:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2026, 12:30 PM UTC
This incident has been resolved.
Notice May 11, 2026 Erin School District - Down | 2235502 1h 57m Erin School District
Started May 11, 2026, 11:22 AM UTC· resolved May 11, 2026, 01:19 PM UTC
- investigating May 11, 2026, 11:22 AM UTC
Hello, We observed alarms indicating a loss of signal to the router at the Erin School District. I am reaching out to GLS to have them begin investigating this.
- investigating May 11, 2026, 11:37 AM UTC
Hello, Starting at 5:57AM CDT we observed alarms indicating a loss of signal to the router at Erin School District. We have reached out to GLS to investigate this, however as I was on the phone with the rep, alarms cleared and traffic began passing again. GLS has created ticket 12125348 and will reach out to investigate the cause of this outage. Thank you,
- resolved May 11, 2026, 01:19 PM UTC
Hello, This outage has resolved as of about 6:25 AM this morning, and appears to have been due to a local power event according to the device logs.
- postmortem May 11, 2026, 01:20 PM UTC
Date & Time of Incident: 5/11 from 5:57AM CDT to 6:25 AM CDT Duration: 28 minutes Technician\(s\): Barry Review Date: 5/11/2026 Brief Summary: From 5:57AM CDT to 6:25 AM CDT on 5/11/2026, alarms were observed indicating Erin School District was down. Root Cause: Device logs indicate this was due to a local power event.
Critical May 8, 2026 Pittsville School District - Router Unreachable | #2234988 1h 14m Pittsville School District
Started May 08, 2026, 06:55 PM UTC· resolved May 08, 2026, 08:10 PM UTC
- investigating May 08, 2026, 06:55 PM UTC
Hello, The WiscNet NOC has lost access to our device for Pittsville School District at 1:35pm CT on 5/8/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1328.
- monitoring May 08, 2026, 07:12 PM UTC
Hello, We have been informed that a power event is occurring in Pittsville, and will monitor for restoral.
- resolved May 08, 2026, 08:10 PM UTC
The Wiscnet NOC has observed all alarms clear at 3:04pm CT.
- postmortem May 08, 2026, 08:13 PM UTC
Date & Time of Incident:` 1:35 PM CT 5/8/26 ` Duration:` 90 minutes ` Technician\(s\):` Payton F.` Review Date: 5/8/26 Brief Summary: A power event in Pittsville took down the connection to Pittsville School District. Root Cause: Power Event due to a downed tree.
Major May 7, 2026 Edgerton School District - 1812- Flapping | #2219515 1h 53m Edgerton School District
Started May 07, 2026, 03:04 PM UTC· resolved May 07, 2026, 04:57 PM UTC
- investigating May 07, 2026, 03:04 PM UTC
Hello, We observe frequent flapping occurring for this service. We have reached out to the provider for updates, and we will continue to update you until services have restored. Thank you,
- investigating May 07, 2026, 04:00 PM UTC
Hello, The dispatched provider tech is still investigating. There is no ETR at this time. We will update you as we learn more. Thank you,
- resolved May 07, 2026, 04:57 PM UTC
Hello, We see the site fully restored and no further flapping as of 11:16 AM CDT. Thank you,
- postmortem May 07, 2026, 06:53 PM UTC
Date & Time of Incident: 12:05 AM CDT 05/06/2026 Duration: 2051 minutes Technician\(s\): Carter Review Date: 5/7/26 Brief Summary: Frequent flapping of circuit. Root Cause: The provider’s device was failing. Replacing it brought the circuit back up.
Critical May 7, 2026 2234314 | Auburndale down 3h 7m Auburndale School District
Started May 07, 2026, 05:53 AM UTC· resolved May 07, 2026, 09:01 AM UTC
- identified May 07, 2026, 05:53 AM UTC
Hello, Starting at 12:24 am we observed an outage that is impacting your circuit. This is a fiber outage on our back bone connection. We are currently further isolating the outage to begin repairs. We don't have an ETR at this time. Please reach out with any questions. Thank you,
- resolved May 07, 2026, 09:01 AM UTC
Hello, It was determined that our fiber provider was preforming a maintenance and failed to notify us on. The maintenance has been completed, and we are seeing services restored. Please reach out with any questions. Thank you,
Critical May 6, 2026 Stanley Boyd School District - Down | 2234026 3m Stanley-Boyd Area School District
Started May 06, 2026, 03:12 PM UTC· resolved May 06, 2026, 03:16 PM UTC
- investigating May 06, 2026, 03:12 PM UTC
Hello, The WiscNet NOC has lost access to our device for Stanley Boyd School District at 9:50 AM on 5/6 and we are investigating. Please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC.
- resolved May 06, 2026, 03:16 PM UTC
Hello, Service restored at 10:11 AM CST. Logs show the device onsite rebooted.
- postmortem May 06, 2026, 03:19 PM UTC
Date & Time of Incident: 5/6/26 9:50 AM Duration: 21 minutes Technician\(s\): Jim Review Date: 5/6/26 Brief Summary: Device rebooted causing an outage Root Cause: Device rebooted
Critical May 6, 2026 Mass outage - multiple sites down | 2233852 5h 50m Hurley School District, Mercer School District, North Lakeland School District, Northwood School District and 1 more
Started May 06, 2026, 06:06 AM UTC· resolved May 06, 2026, 11:57 AM UTC
- investigating May 06, 2026, 06:06 AM UTC
We are currently investigating this issue.
- resolved May 06, 2026, 11:57 AM UTC
Hello, All sites restored around 1:30 am. Please reach out with any questions. Thank you,
Critical May 6, 2026 Stanley-Boyd School District #2233804 13h 48m Stanley-Boyd Area School District
Started May 06, 2026, 01:38 AM UTC· resolved May 06, 2026, 03:26 PM UTC
- investigating May 06, 2026, 01:38 AM UTC
Hello, We have observed an outage in Stanley Boyd SD at 7:50 pm CST. We are currently investigating. We will update you when we have more information. Thanks,
- investigating May 06, 2026, 02:09 AM UTC
Hello, We have reached out the LMP and they are seeing Bi-Directional traffic. Can you verify power and equipment on site. Please reach out to us if you have any questions. Thanks,
- resolved May 06, 2026, 03:26 PM UTC
This outage cleared at 5:28 AM. Our provider reports they could reach their device onsite during this event.
- postmortem May 06, 2026, 03:51 PM UTC
Date & Time of Incident: 5/5/26 at 7:50 pm Duration: 9 hours and 38 minutes Technician\(s\): Ben Review Date: 5/6 Brief Summary: Site went down, LMP could reach their device during the event Root Cause: Onsite event