WiscNet incident

Neillsville School District device unreachable | 2236733

Critical Resolved View vendor source →

WiscNet experienced a critical incident on May 13, 2026 affecting Neillsville School District, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 05:18 PM UTC
Resolved
May 13, 2026, 05:36 PM UTC
Duration
17m
Detected by Pingoru
May 13, 2026, 05:18 PM UTC

Affected components

Neillsville School District

Update timeline

  1. investigating May 13, 2026, 05:18 PM UTC

    We are currently observing an outage affecting the Neillsville School District and are currently investigating. Please confirm the device has power and the equipment onsite is functional. We will update with more information as it comes available.

  2. monitoring May 13, 2026, 05:36 PM UTC

    We have observed device connection restore at 12:25pm CT. All services have returned to normal operation. Please reach out if you experience any lingering issues.

  3. resolved May 13, 2026, 05:36 PM UTC

    This incident has been resolved.

  4. postmortem May 13, 2026, 05:37 PM UTC

    Date & Time of Incident: 5/13 11:52 - 12:25pm CT Duration: 11:52 - 12:25pm CT Technician\(s\): Jake Review Date: 5/13 Brief Summary: Observed the connection to our device go down at 11:52am. We then observed the connection restore at 12:25pm CT.