WiscNet incident

2236437 | Kewaskum & Kiel Schoold Districts | Outage

Critical Resolved View vendor source →

WiscNet experienced a critical incident on May 13, 2026 affecting Kiel Area School District and Kewaskum School District, lasting 7h 52m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 02:30 PM UTC
Resolved
May 13, 2026, 10:23 PM UTC
Duration
7h 52m
Detected by Pingoru
May 13, 2026, 02:30 PM UTC

Affected components

Kiel Area School DistrictKewaskum School District

Update timeline

  1. identified May 13, 2026, 02:30 PM UTC

    Good morning, I apologize for the confusion, we are still observing both these sites down. We're continuing to work with GLS as we investigate the outage further.

  2. identified May 13, 2026, 02:35 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 13, 2026, 05:07 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified May 13, 2026, 06:55 PM UTC

    GLS has notified us of an ongoing fiber cut impacting these sites. Splice crews have been dispatched and there is no ETR at this time.

  5. resolved May 13, 2026, 10:23 PM UTC

    Hello, We have seen alarms clear at both sites as of 4:50 PM CST. Please check your equipment and reach out to us with any questions. Thanks,

  6. postmortem May 13, 2026, 10:26 PM UTC

    GLS Reports that the fiber cut has been repaired and the alarms have cleared. We also seen the alarms cleared on our side.