WiscNet experienced a critical incident on May 16, 2026 affecting Dodgeville School District, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 16, 2026, 05:39 AM UTC
Hello, Starting at 12:30 am we observed a loss of connection to our onsite device for your circuit. At this time we are requesting onsite power and equipment verification. Thank you,
- investigating May 16, 2026, 05:53 AM UTC
Hello, We are unable to open a ticket with GLS due to a policy change with in GLS. They can be contacted at 866-558-1920, and your teach CID 368. You can open a ticket directly or you can give WiscNet consent to open a ticket with them as well. Please reach out with any questions. Thank you,
- resolved May 16, 2026, 06:59 AM UTC
Hello, At this time all alarms have cleared and services have restored. Please reach out with any questions. Thank you,