WiscNet incident

Pittsville School District - Router Unreachable | #2234988

Critical Resolved View vendor source →

WiscNet experienced a critical incident on May 8, 2026 affecting Pittsville School District, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 06:55 PM UTC
Resolved
May 08, 2026, 08:10 PM UTC
Duration
1h 14m
Detected by Pingoru
May 08, 2026, 06:55 PM UTC

Affected components

Pittsville School District

Update timeline

  1. investigating May 08, 2026, 06:55 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Pittsville School District at 1:35pm CT on 5/8/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1328.

  2. monitoring May 08, 2026, 07:12 PM UTC

    Hello, We have been informed that a power event is occurring in Pittsville, and will monitor for restoral.

  3. resolved May 08, 2026, 08:10 PM UTC

    The Wiscnet NOC has observed all alarms clear at 3:04pm CT.

  4. postmortem May 08, 2026, 08:13 PM UTC

    Date & Time of Incident:` 1:35 PM CT 5/8/26 ` Duration:` 90 minutes ` Technician\(s\):` Payton F.` Review Date: 5/8/26 Brief Summary: A power event in Pittsville took down the connection to Pittsville School District. Root Cause: Power Event due to a downed tree.