WiscNet incident
Lakeland Union HS Router Unreachable | #2237662
WiscNet experienced a critical incident on May 15, 2026 affecting Lakeland UHS School District, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 15, 2026, 07:27 PM UTC
The WiscNet NOC has lost access to our device for Lakeland Union High School at 2:12pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1125. If you have any additional questions, please contact WiscNet NOC.
- monitoring May 15, 2026, 08:43 PM UTC
Hello, We have regained access to our router at 3:05pm and all alarms have cleared.
- resolved May 15, 2026, 08:45 PM UTC
This incident has been resolved.
- postmortem May 15, 2026, 08:45 PM UTC
Date & Time of Incident:` 5/15/26 2:12pm ` Duration:` 53 minutes ` Technician\(s\):` Payton F` Review Date: 5/15/26 Brief Summary: At 2:12pm, we lost access to our router. We regained access at 3:05pm and alarms cleared. Logs indicate our router lost power. Root Cause: Loss of power