WiscNet incident
Southwestern Wisconsin School District device unreachable | 2236062
WiscNet experienced a critical incident on May 12, 2026 affecting Southwestern Wisconsin School District, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 04:46 PM UTC
The WiscNet NOC has lost access to our device for Southwestern Wisconsin School District on 5/12 at 11:36 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. If you have any additional questions, please contact WiscNet NOC.
- monitoring May 12, 2026, 06:06 PM UTC
We are seeing this connection restored as of 12:42pm CT. Please reach out if you experience lingering issues.
- resolved May 12, 2026, 06:07 PM UTC
This incident has been resolved.
- postmortem May 12, 2026, 06:07 PM UTC
Date & Time of Incident: 5/12 11:36 - 12:42pm CT Duration: 11:36 - 12:42pm CT Technician\(s\): Jake Review Date: 5/12 Brief Summary: Observed the connection to our device go down at 11:36am. We were informed the outage was due to a power event. We observed the connection restore at 12:42pm CT. Root Cause: Power