WiscNet Outage History
WiscNet major outage · 1 active incident View live status →Pingoru has recorded 629 incidents for WiscNet: 629 in the last 12 months and 289 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 71 | 713 of 720 (99%) |
| May 2026 | 58 | 458 of 744 (62%) |
| June 2026 | 112 | 512 of 720 (71%) |
| July 2026 | 116 | 708 of 744 (95%) |
| August 2026 | 99 | 714 of 744 (96%) |
| September 2026 | 100 | 720 of 720 (100%) |
| October 2026 | 71 | 480 of 594 (81%) |
Incidents, newest first
Critical July 24, 2026 Fox Point J2 School District - Down | 2266254 4h 51m Fox Point J2 School District
Started Jul 24, 2026, 05:34 AM UTC· resolved Jul 24, 2026, 10:26 AM UTC
- investigating Jul 24, 2026, 05:34 AM UTC
The WiscNet NOC has lost access to our device for the Fox Point JS School District at 12:10AM CDT 7/24/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2615.
- resolved Jul 24, 2026, 10:26 AM UTC
We're seeing this site restore as of 2:34 AM. Please reach out with any questions.
Critical July 24, 2026 #2266209 - Sun Prairie Area School District - DOWN 5d 13h Sun Prairie Area School District
Started Jul 24, 2026, 12:34 AM UTC· resolved Jul 29, 2026, 02:29 PM UTC
- investigating Jul 24, 2026, 12:34 AM UTC
Hello, We've detected an outage on your service starting around 6:55PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,
- resolved Jul 29, 2026, 02:29 PM UTC
Hello, Service restored at on 7/24/2026 at 2:42 AM. Device logs indicate a network issue with the LMP.
- postmortem Jul 29, 2026, 04:21 PM UTC
Date & Time of Incident: 7/23/2026 at 6:55 PM Duration: 7 hours and 47 minutes Technician\(s\): Brett/Jim Review Date: 7/29/26 Brief Summary: Device logs show an event occurred on the LMP’s network Root Cause: LMP Network Event
Major July 23, 2026 #2266156 - Oregon School District - port 4 DOWN 12d 20h Oregon School District
Started Jul 23, 2026, 09:41 PM UTC· resolved Aug 05, 2026, 06:31 PM UTC
- investigating Jul 23, 2026, 09:41 PM UTC
Hello, We're reaching out as we're seeing the port 4 down on the Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. If this is expected please reach out to 608-442-6761 opt 1. Thank you,
- investigating Jul 24, 2026, 07:52 PM UTC
Hello, We are reaching out for an update on this issue. We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance. Thank you,
- investigating Jul 28, 2026, 04:31 PM UTC
Hello, We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance. Thank you,
- investigating Jul 29, 2026, 01:21 PM UTC
Hello, We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance. Thank you,
- investigating Jul 31, 2026, 03:13 PM UTC
Hello, We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance. Thank you,
- investigating Aug 03, 2026, 03:49 PM UTC
Hello, We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance. Thank you,
- investigating Aug 05, 2026, 03:07 PM UTC
Hello, We are now seeing port 4 as up. Are you aware of any work that caused the point to point connection to go down from 7/23 to 8/4?
- resolved Aug 05, 2026, 06:31 PM UTC
This incident has been resolved.
- postmortem Aug 05, 2026, 06:31 PM UTC
Date & Time of Incident: 7/23 2 PM Central Duration: 16980 Minutes Technician\(s\): Marcus Review Date: 8/5 Root Cause: Fiber Damage Brief Summary: The point to point fiber connection was cut by a road crew on 7/23 causing an outage. After repair, the point to point connection restored on 8/4.
Major July 23, 2026 [2265909] Viterbo University - 2307 - Interface Down 3h 55m Viterbo University
Started Jul 23, 2026, 04:36 PM UTC· resolved Jul 23, 2026, 08:32 PM UTC
- investigating Jul 23, 2026, 04:36 PM UTC
Hello, We are observing circuit 2307 for Viterbo University currently down. We have reached out to the provider and they cannot reach their device on-site. They are investigating further. In the meantime, let us know if there is any known work for this circuit, and provide the local contact in-case dispatch is needed for on-site repair.
- investigating Jul 23, 2026, 05:57 PM UTC
Hello, Our provider is requesting power verification to their on-site equipment for circuit 2307 and a local contact for dispatch as they cannot reach equipment. Please contact the WiscNet NOC with this information or if you have any questions.
- resolved Jul 23, 2026, 08:32 PM UTC
Hello, Upon reboot of provider router we are observing services restored. Feel free to reach out to the WiscNet NOC if further assistance is needed.
Critical July 23, 2026 #2265939 - CESA 10 - 2653 - Down 13m CESA 10
Started Jul 23, 2026, 01:43 PM UTC· resolved Jul 23, 2026, 01:56 PM UTC
- investigating Jul 23, 2026, 01:43 PM UTC
"The WiscNet NOC were notified of a loss of connection to CESA 10 at 8:09AM 7/23/26. Please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC. "
- resolved Jul 23, 2026, 01:56 PM UTC
Disconnected
Critical July 23, 2026 [2265853] Wiscnet Outage - Portage School District - Down – Portage Community School District
Started Jul 23, 2026, 12:10 PM UTC· resolved Jul 23, 2026, 12:10 PM UTC
- resolved Jul 23, 2026, 12:10 PM UTC
Hello, Starting at 4:07 am our connection to the portage school district equipment was lost. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket with GLS they can be contacted at 1.866.558.1920, and your site ID is 2725 Please reach out with any questions. Thank you, Hello, At this time we are seeing the site restored. If you have any further questions, please reach out. Thank you,
Critical July 22, 2026 East Troy Community School District - 400994 - router unreachable 10h 59m East Troy Community School District
Started Jul 22, 2026, 05:33 PM UTC· resolved Jul 23, 2026, 04:33 AM UTC
- investigating Jul 22, 2026, 05:33 PM UTC
Hello, The WiscNet NOC has lost access to our device for East Troy Community School District at 7/22 12 PM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3188. If you have any additional questions, please contact WiscNet NOC.
- resolved Jul 23, 2026, 04:33 AM UTC
Hello, We are seeing this site as back up again. We will be closing this incident and continue to monitor this site as usual.
Notice July 22, 2026 [2265060] Portage School District Down 3h 27m Portage Community School District
Started Jul 22, 2026, 09:33 AM UTC· resolved Jul 22, 2026, 01:01 PM UTC
- investigating Jul 22, 2026, 09:33 AM UTC
Hello, Starting at 4:21 am we observed this site go down. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket with GLS they can be contacted at 1.866.558.1920, and your site ID is 1365 Please reach out with any questions. Thank you,
- resolved Jul 22, 2026, 01:01 PM UTC
This incident has been resolved.
- postmortem Jul 22, 2026, 01:04 PM UTC
Date & Time of Incident: 7/22/2026 4:21 AM CST Duration: 104 Technician\(s\): Connor Felton, Fue Khang Review Date: 7/22/2026 Brief Summary: Alarms came in for Portage school district at 4:21 AM CST. We were unable to reach the device. Alarms cleared at 6:05 AM CST. Device health check showed loss of power. Root Cause: Loss of power.
Critical July 22, 2026 Lakeshore Technical College - # 2264942 4d 17h Lakeshore Technical College
Started Jul 22, 2026, 12:45 AM UTC· resolved Jul 26, 2026, 06:27 PM UTC
- investigating Jul 22, 2026, 12:45 AM UTC
The WiscNet NOC has lost access to our device for Lakeshore Technical College at July 21 at 6:35 pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0290 If you have any additional questions, please contact WiscNet NOC.
- investigating Jul 22, 2026, 12:47 AM UTC
Hello, We observed the site restored at 7:32 pm cst. Please reach out with any questions. Thanks,
- resolved Jul 26, 2026, 06:27 PM UTC
This incident has been resolved.
Critical July 21, 2026 Wiscnet - Multiple Sites - Down | 2264817 1d 1h Bowler School District, Marion School District, Shawano School District, Tigerton School District
Started Jul 21, 2026, 06:44 PM UTC· resolved Jul 22, 2026, 08:39 PM UTC
- investigating Jul 21, 2026, 06:44 PM UTC
Hello, We are seeing multiple sites come into alarm at 1:22 CST and are investigating further. We are reaching out to our provider for further investigation.
- investigating Jul 21, 2026, 07:03 PM UTC
Hello, We have escalated the ticket with our Wisc Net team to get a response from the provider. Teach/GLS has also requested the affected customers in the region to reach out to create tickets. Please reach out to GLS Support for 24x7/outages/incidents at 866-558-192. Below is the list of Affected School Name -> GLS/TEACH ID Bowler School District -> 199 Shawano School District -> 2481 Tigerton School District -> 1649 Marion School District -> 944 Kind regards,
- identified Jul 22, 2026, 01:41 PM UTC
Hello, Wiscnet Support team has worked with the provider and determined their is an known outage in the area. Currently our escalated contact is reaching out to the transport provider director to get more information on the outage.
- identified Jul 22, 2026, 06:56 PM UTC
Hello, The provider NOC has found a major cut in Shawano Wisconsin, and crews are onsite working on service restoration.
- identified Jul 22, 2026, 08:19 PM UTC
Hello, All our devices restored after the fiber splicing at 2:28 PM 7/22. We still observe the handoff port facing Tigerton School District down, and we will be investigating that further.
- identified Jul 22, 2026, 08:39 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 22, 2026, 08:39 PM UTC
Hello, We will be closing out the status page. Please let us know if you have any questions. Kind regards,
- postmortem Jul 22, 2026, 08:39 PM UTC
The Provider experienced a fiber starting on 1:22 CST 7/21/2026 and it restored at 2:28 PM 7/22
Notice July 21, 2026 Mercer School District – Mercer School District
Started Jul 21, 2026, 05:44 PM UTC· resolved Jul 21, 2026, 05:44 PM UTC
- resolved Jul 21, 2026, 05:44 PM UTC
We have observed the Mercer School District Device (400557) reboot onsite. The site went down at 12:13 PM and restored at 12:24 PM. Logs indicated the device was rebooted and the startup config loaded. Currently we are observing bi-directional traffic. This is the second time the device onsite has lost connection today. From 10:55 AM to 11:07 AM the device sensors alarms and cleared before investigation. We recommend checking the power cable onsite, and validating network cabling. Please reach out to GLS at If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2415.
- postmortem Jul 21, 2026, 05:51 PM UTC
Our onsite device bounced and restored, our logs indicated reboot.
Notice July 21, 2026 [2264706] Mercer School District - 400557 - Down 8m Mercer School District
Started Jul 21, 2026, 04:06 PM UTC· resolved Jul 21, 2026, 04:14 PM UTC
- identified Jul 21, 2026, 04:06 PM UTC
The WiscNet NOC has lost access to our device for Mercer School District at 10:55 AM CST on 7/21/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1007. If you have any additional questions, please contact WiscNet NOC.
- resolved Jul 21, 2026, 04:14 PM UTC
This incident has been resolved.
- postmortem Jul 21, 2026, 04:17 PM UTC
Date & Time of Incident: 7/21/2026 10:55 AM CST Duration: 13 Technician\(s\): Lue Khang Review Date: 7/21/2026 Brief Summary: Alarms came in for site at 10:55 AM CST. They then cleared at 11:08 AM CST. Revealed to be due to power loss. Root Cause: Power loss
Critical July 21, 2026 Wiscnet - Multiple site outage | 2264576 2h 28m Spooner Area School District, Spooner Health System, Washburn County
Started Jul 21, 2026, 12:32 PM UTC· resolved Jul 21, 2026, 03:01 PM UTC
- investigating Jul 21, 2026, 12:32 PM UTC
We are currently investigating an outage impacting multiple sites at this time. We will update as we learn more. Thank you
- investigating Jul 21, 2026, 01:02 PM UTC
Our provider reports that circuits remain down after the scheduled fiber maintenance and are investigating further.
- resolved Jul 21, 2026, 03:01 PM UTC
Our fiber provider was able to resolve this issue. Services restored at 9:04 AM CST.
- postmortem Jul 21, 2026, 03:04 PM UTC
Date & Time of Incident: 7-21-26 at 2 AM CST Duration: 7 hours 4 minutes Technician\(s\): Connor / Jim Review Date: 7-21-26 Brief Summary: Maintenance extended past the maintenance window, causing an outage Root Cause: Extended Maintenance
Minor July 21, 2026 Lodi School District - Service Degredation | 2264571 8h 40m Lodi School District
Started Jul 21, 2026, 12:15 PM UTC· resolved Jul 21, 2026, 08:55 PM UTC
- investigating Jul 21, 2026, 12:15 PM UTC
Thank you for reaching out to the WiscNet NOC regarding the slow speeds you are experiencing. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3200.
- resolved Jul 21, 2026, 08:55 PM UTC
This issue has been resolved by rebooting the equipment onsite.
Critical July 21, 2026 Merit - 401504 - Down | 2264527 6h 2m MERIT Network
Started Jul 21, 2026, 08:55 AM UTC· resolved Jul 21, 2026, 02:57 PM UTC
- investigating Jul 21, 2026, 08:55 AM UTC
Hello, Following the maintenance event in ticket #2260190 we are still observing your circuit 401504 as down. At this time we are working with our provider to restore the circuit as soon as possible. Please reach out with any questions. Thank you,
- investigating Jul 21, 2026, 01:02 PM UTC
Our provider reports that circuits remain down after the scheduled fiber maintenance and are investigating further.
- resolved Jul 21, 2026, 02:57 PM UTC
Hello, Our LMP is stating that all services have been restored as of 9:48 AM CST on 7/21/2026 Thank You,
- postmortem Jul 21, 2026, 02:59 PM UTC
Date & Time of Incident:` `7/21/2026 Duration:` `5 hours Technician\(s\):` Connor, Ian` Review Date: 7/21/2026 Brief Summary: Circuit was down due to a maintenance after Maintenance was completed services were still down. Root Cause: Services were still down after maintenance was completed.
Critical July 21, 2026 Stoughton Area School District - Down | 2264521 9h 56m Stoughton Area School District
Started Jul 21, 2026, 08:24 AM UTC· resolved Jul 21, 2026, 06:20 PM UTC
- investigating Jul 21, 2026, 08:24 AM UTC
Hello, The WiscNet NOC has observed alarms indicating a loss of signal to the equipment at the Stoughton Area School District as of 3:10AM CDT 7/21/2026. We request that you verify power to the site and equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1594. Thank you
- monitoring Jul 21, 2026, 05:37 PM UTC
Hello, The WiscNet NOC has observed alarms indicating a loss of signal to the site manged equipment at the Stoughton Area School District as of 3:10AM CDT 7/21/2026. This is affecting WiscNet Circuit ID 400636. We request that you verify power to the site and equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1594. Thank you
- resolved Jul 21, 2026, 06:20 PM UTC
Hello, The WiscNet NOC observed traffic resume to the Stoughton Area School District at 1:10pm CT today. We will now be closing out this status page. Thank you,
- postmortem Jul 21, 2026, 06:20 PM UTC
We observed traffic resume back to normal levels at 1:10pm CT.
Critical July 20, 2026 2263287 - Hartland-Lakeside J3 School District - 2724 - Down 26m Hartland-Lakeside J3 School District
Started Jul 20, 2026, 06:09 PM UTC· resolved Jul 20, 2026, 06:36 PM UTC
- investigating Jul 20, 2026, 06:09 PM UTC
Hello, The WiscNet NOC has lost access to our device for Hartland-Lakeside J3 School District at 12:06 PM CST. Please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC. Thank you,
- resolved Jul 20, 2026, 06:36 PM UTC
This incident has been resolved.
- postmortem Jul 20, 2026, 06:36 PM UTC
Date & Time of Incident: 7/20/2026 12:06 PM Duration: 54 Technician\(s\): Fue Khang Review Date: 7/20/2026 Brief Summary: Alarms came in for Hartland-Lakeside J3 School District - 2724 at 12:05 PM. Cleared at 1:00 PM CST. Checked device and showed uptime of 26 minutes. Attributed to power outage in area. Root Cause: Loss of power.
Major July 20, 2026 [2263287] Hartland-Lakeside J3 School District - 2724 - Down 47m Hartland-Lakeside J3 School District
Started Jul 20, 2026, 05:19 PM UTC· resolved Jul 20, 2026, 06:07 PM UTC
- identified Jul 20, 2026, 05:19 PM UTC
Hello, The WiscNet NOC has lost access to our device for Hartland-Lakeside J3 School District at 12:06 PM CST. Please verify power to your site and the network equipment. If you have any additional questions, please contact WiscNet NOC. Thank you,
- resolved Jul 20, 2026, 06:07 PM UTC
This incident has been resolved.
Notice July 20, 2026 [2263270] Catholic Memorial High School - 400462 - Down 1h 35m Catholic Memorial High School
Started Jul 20, 2026, 04:51 PM UTC· resolved Jul 20, 2026, 06:27 PM UTC
- identified Jul 20, 2026, 04:51 PM UTC
The WiscNet NOC has lost access to our device for Catholic Memorial High School at 11:24 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1962. If you have any additional questions, please contact WiscNet NOC.
- investigating Jul 20, 2026, 04:56 PM UTC
We are currently investigating this issue.
- investigating Jul 20, 2026, 04:56 PM UTC
The WiscNet NOC has lost access to our device for Catholic Memorial High School at 11:24 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1962. If you have any additional questions, please contact WiscNet NOC.
- resolved Jul 20, 2026, 06:27 PM UTC
This incident has been resolved.
- postmortem Jul 20, 2026, 06:28 PM UTC
POST-MORTEM TEMPLATE Date & Time of Incident: 7/20/2026 11:26 AM CST Duration: 99 Technician\(s\): Lue Khang Review Date: 7/20/2026 Brief Summary: Alarms came in for Catholic Memorial High School - 400462 at 11:26 AM CST. They then cleared at 12:59 PM CST. Checking logs showed the network port went down and came back up. Root Cause: Network port failure.
Critical July 18, 2026 Fall River School District | Down | 2262606 9h 40m Fall River School District
Started Jul 18, 2026, 11:29 AM UTC· resolved Jul 18, 2026, 09:09 PM UTC
- investigating Jul 18, 2026, 11:29 AM UTC
The WiscNet NOC has observed alarms indicating a loss of connection to our device at Fall River School District at 07/18/26 at 5:58AM CDT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 467.
- resolved Jul 18, 2026, 09:09 PM UTC
This incident has been resolved.
- postmortem Jul 18, 2026, 09:09 PM UTC
The connection to GLS went down
Critical July 17, 2026 [2262214] Waterford Library - Down 2d 23h Prairie Lakes Library System
Started Jul 17, 2026, 01:40 PM UTC· resolved Jul 20, 2026, 01:25 PM UTC
- identified Jul 17, 2026, 01:40 PM UTC
The WiscNet NOC has lost access to our device for Waterford Public Libary at 7:19 AM on 7/17/2026 . Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2415. If you have any additional questions, please contact WiscNet NOC
- resolved Jul 20, 2026, 01:25 PM UTC
Hello, The WiscNet NOC observed alarms clear and access to our device restored at 9:40am on 7/17.
- postmortem Jul 20, 2026, 01:25 PM UTC
Date & Time of Incident:` 7/20/26 ` Duration:` 2 hours, 21 minutes ` Technician\(s\):` Brett, Payton ` Review Date: 7/20/26 Brief Summary: WiscNet NOC lost access to the router for Waterford Library.
Critical July 16, 2026 Medford School District - Down - #2261962 2d 12h Medford Area Public School District
Started Jul 16, 2026, 09:24 PM UTC· resolved Jul 19, 2026, 09:34 AM UTC
- investigating Jul 16, 2026, 09:24 PM UTC
The WiscNet NOC has lost access to our device for Medford School District at 07/16/26 at 3:37 pm Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0982.
- resolved Jul 19, 2026, 09:34 AM UTC
This incident has been resolved.
- postmortem Jul 19, 2026, 09:34 AM UTC
Power restored to the site, alarms cleared at 6:27PM CDT 7/18/2026 and services restored.
Critical July 16, 2026 [2261728] Freedom Area School District - Device Unreachable 5h 11m Freedom Area School District
Started Jul 16, 2026, 01:13 PM UTC· resolved Jul 16, 2026, 06:25 PM UTC
- identified Jul 16, 2026, 01:13 PM UTC
The WiscNet NOC has lost access to our device for **Freedom School District** at **07/16 7:54am CT**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **519**. If you have any additional questions, please contact WiscNet NOC.
- resolved Jul 16, 2026, 06:25 PM UTC
Hello, At 1:04pm CT we have regained access to our device at Freedom Area School District. We will be closing the status page. Thank you,
- postmortem Jul 16, 2026, 06:25 PM UTC
Hello, At 1:04pm CT we have regained access to our device at Freedom Area School District. We will be closing the status page. Thank you,
Critical July 16, 2026 Prairie Lakes Library System Site Down | 2261711 5h 42m Prairie Lakes Library System
Started Jul 16, 2026, 12:19 PM UTC· resolved Jul 16, 2026, 06:02 PM UTC
- investigating Jul 16, 2026, 12:19 PM UTC
Hello, Starting at 7:05 am we observed a loss of connection to our onsite equipment for your circuit. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened GLS can be contacted at 866-558-1920, and use your site ID of 2415. Please reach out with any questions. Thank you,
- resolved Jul 16, 2026, 06:02 PM UTC
This incident has been resolved.
- postmortem Jul 16, 2026, 06:25 PM UTC
**POST-MORTEM TEMPLATE** Date & Time of Incident: 7:05 AM 7/16/2026 Duration: 120 Technician\(s\): Lue Khang, Connor Felton Review Date: 7/16/2026 Brief Summary: Device went down at 7:05 AM. Alarm cleared at 9:05 AM. After checking logs, the device was reconfigured which brought the device back up. Root Cause: Device was reconfigured.
Critical July 16, 2026 [2261654] Wiscnet - Belmont School District Down 4h 49m Belmont Community School District
Started Jul 16, 2026, 07:51 AM UTC· resolved Jul 16, 2026, 12:40 PM UTC
- investigating Jul 16, 2026, 07:51 AM UTC
Hello, The WiscNet NOC has lost access to our device for Belmont School Distract at 7/16, 0233 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 146. If you have any additional questions, please contact WiscNet NOC Thank you,
- resolved Jul 16, 2026, 12:40 PM UTC
This incident has been resolved.