WiscNet incident

[2264706] Mercer School District - 400557 - Down

Notice Resolved View vendor source →

WiscNet experienced a notice incident on July 21, 2026 affecting Mercer School District, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 04:06 PM UTC
Resolved
Jul 21, 2026, 04:14 PM UTC
Duration
8m
Detected by Pingoru
Jul 21, 2026, 04:06 PM UTC

Affected components

Mercer School District

Update timeline

  1. identified Jul 21, 2026, 04:06 PM UTC

    The WiscNet NOC has lost access to our device for Mercer School District at 10:55 AM CST on 7/21/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1007. If you have any additional questions, please contact WiscNet NOC.

  2. resolved Jul 21, 2026, 04:14 PM UTC

    This incident has been resolved.

  3. postmortem Jul 21, 2026, 04:17 PM UTC

    Date & Time of Incident: 7/21/2026 10:55 AM CST Duration: 13 Technician\(s\): Lue Khang Review Date: 7/21/2026 Brief Summary: Alarms came in for site at 10:55 AM CST. They then cleared at 11:08 AM CST. Revealed to be due to power loss. Root Cause: Power loss