WiscNet incident
[2263270] Catholic Memorial High School - 400462 - Down
WiscNet experienced a notice incident on July 20, 2026 affecting Catholic Memorial High School, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 20, 2026, 04:51 PM UTC
The WiscNet NOC has lost access to our device for Catholic Memorial High School at 11:24 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1962. If you have any additional questions, please contact WiscNet NOC.
- investigating Jul 20, 2026, 04:56 PM UTC
We are currently investigating this issue.
- investigating Jul 20, 2026, 04:56 PM UTC
The WiscNet NOC has lost access to our device for Catholic Memorial High School at 11:24 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1962. If you have any additional questions, please contact WiscNet NOC.
- resolved Jul 20, 2026, 06:27 PM UTC
This incident has been resolved.
- postmortem Jul 20, 2026, 06:28 PM UTC
POST-MORTEM TEMPLATE Date & Time of Incident: 7/20/2026 11:26 AM CST Duration: 99 Technician\(s\): Lue Khang Review Date: 7/20/2026 Brief Summary: Alarms came in for Catholic Memorial High School - 400462 at 11:26 AM CST. They then cleared at 12:59 PM CST. Checking logs showed the network port went down and came back up. Root Cause: Network port failure.