WiscNet incident

#2266156 - Oregon School District - port 4 DOWN

Major Resolved View vendor source →

WiscNet experienced a major incident on July 23, 2026 affecting Oregon School District, lasting 12d 20h. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 09:41 PM UTC
Resolved
Aug 05, 2026, 06:31 PM UTC
Duration
12d 20h
Detected by Pingoru
Jul 23, 2026, 09:41 PM UTC

Affected components

Oregon School District

Update timeline

  1. investigating Jul 23, 2026, 09:41 PM UTC

    Hello, We're reaching out as we're seeing the port 4 down on the Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. If this is expected please reach out to 608-442-6761 opt 1. Thank you,

  2. investigating Jul 24, 2026, 07:52 PM UTC

    Hello, We are reaching out for an update on this issue. We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance. Thank you,

  3. investigating Jul 28, 2026, 04:31 PM UTC

    Hello, We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance. Thank you,

  4. investigating Jul 29, 2026, 01:21 PM UTC

    Hello, We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance. Thank you,

  5. investigating Jul 31, 2026, 03:13 PM UTC

    Hello, We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance. Thank you,

  6. investigating Aug 03, 2026, 03:49 PM UTC

    Hello, We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance. Thank you,

  7. investigating Aug 05, 2026, 03:07 PM UTC

    Hello, We are now seeing port 4 as up. Are you aware of any work that caused the point to point connection to go down from 7/23 to 8/4?

  8. resolved Aug 05, 2026, 06:31 PM UTC

    This incident has been resolved.

  9. postmortem Aug 05, 2026, 06:31 PM UTC

    Date & Time of Incident: 7/23 2 PM Central Duration: 16980 Minutes Technician\(s\): Marcus Review Date: 8/5 Root Cause: Fiber Damage Brief Summary: The point to point fiber connection was cut by a road crew on 7/23 causing an outage. After repair, the point to point connection restored on 8/4.