WiscNet incident

#2266209 - Sun Prairie Area School District - DOWN

Critical Resolved View vendor source →

WiscNet experienced a critical incident on July 24, 2026 affecting Sun Prairie Area School District, lasting 5d 13h. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 12:34 AM UTC
Resolved
Jul 29, 2026, 02:29 PM UTC
Duration
5d 13h
Detected by Pingoru
Jul 24, 2026, 12:34 AM UTC

Affected components

Sun Prairie Area School District

Update timeline

  1. investigating Jul 24, 2026, 12:34 AM UTC

    Hello, We've detected an outage on your service starting around 6:55PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,

  2. resolved Jul 29, 2026, 02:29 PM UTC

    Hello, Service restored at on 7/24/2026 at 2:42 AM. Device logs indicate a network issue with the LMP.

  3. postmortem Jul 29, 2026, 04:21 PM UTC

    Date & Time of Incident: 7/23/2026 at 6:55 PM Duration: 7 hours and 47 minutes Technician\(s\): Brett/Jim Review Date: 7/29/26 Brief Summary: Device logs show an event occurred on the LMP’s network Root Cause: LMP Network Event