WiscNet experienced a notice incident on July 22, 2026 affecting Portage Community School District, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 22, 2026, 09:33 AM UTC
Hello, Starting at 4:21 am we observed this site go down. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket with GLS they can be contacted at 1.866.558.1920, and your site ID is 1365 Please reach out with any questions. Thank you,
- resolved Jul 22, 2026, 01:01 PM UTC
This incident has been resolved.
- postmortem Jul 22, 2026, 01:04 PM UTC
Date & Time of Incident: 7/22/2026 4:21 AM CST Duration: 104 Technician\(s\): Connor Felton, Fue Khang Review Date: 7/22/2026 Brief Summary: Alarms came in for Portage school district at 4:21 AM CST. We were unable to reach the device. Alarms cleared at 6:05 AM CST. Device health check showed loss of power. Root Cause: Loss of power.