WiscNet incident

[2265909] Viterbo University - 2307 - Interface Down

Major Resolved View vendor source →

WiscNet experienced a major incident on July 23, 2026 affecting Viterbo University, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 04:36 PM UTC
Resolved
Jul 23, 2026, 08:32 PM UTC
Duration
3h 55m
Detected by Pingoru
Jul 23, 2026, 04:36 PM UTC

Affected components

Viterbo University

Update timeline

  1. investigating Jul 23, 2026, 04:36 PM UTC

    Hello, We are observing circuit 2307 for Viterbo University currently down. We have reached out to the provider and they cannot reach their device on-site. They are investigating further. In the meantime, let us know if there is any known work for this circuit, and provide the local contact in-case dispatch is needed for on-site repair.

  2. investigating Jul 23, 2026, 05:57 PM UTC

    Hello, Our provider is requesting power verification to their on-site equipment for circuit 2307 and a local contact for dispatch as they cannot reach equipment. Please contact the WiscNet NOC with this information or if you have any questions.

  3. resolved Jul 23, 2026, 08:32 PM UTC

    Hello, Upon reboot of provider router we are observing services restored. Feel free to reach out to the WiscNet NOC if further assistance is needed.