Webex Hybrid Services: Users may notice sync delays with the Hybrid Calendar service

Update timeline

1. investigating Nov 12, 2026, 07:02 PM UTC

   Engineering is investigating an issue impacting the Hybrid Calendar Service. Users may be unable to schedule, update, or cancel meetings using Webex. Newly created or updated meetings may not appear in the Webex app calendar, and the join button may not display on video devices for affected meetings. We are working to resolve the issue and will provide an update in one hour, or sooner if more information becomes available. We appreciate your patience while we address this service incident.

2. investigating Nov 12, 2026, 07:06 PM UTC

   Engineering is investigating an issue impacting the Hybrid Calendar Service. Users may be unable to schedule, update, or cancel meetings using Webex. Newly created or updated meetings may not appear in the Webex app calendar, and the join button may not display on video devices for affected meetings. We are working to resolve the issue and will provide an update in one hour, or sooner if more information becomes available. We appreciate your patience while we address this service incident.

3. identified Nov 12, 2026, 07:26 PM UTC

   Engineering has identified the cause of an issue impacting the Hybrid Calendar Service. We are working to resolve the issue and will provide an update in one hour, or sooner if more information becomes available. We appreciate your patience while we address this service incident.