Is WebEx down?

Last checked 6m ago
Current status
WebEx has degraded performance

Active incident: Gateway and Solutions: Some users may experience intermitte…

Official status page: https://status.webex.com/commercial/status · Polled every 5 minutes · 173 components tracked

WebEx is reporting degraded performance right now (last checked 6m ago). Services are up but slower or partially failing.

Real-time WebEx status, recent outages, and incident history — pulled directly from WebEx's official status page at https://status.webex.com/commercial/status every 5 minutes. Pingoru tracks 173 WebEx services and has captured 42 incidents in the last 90 days (99.76% uptime). Get email, Slack, Discord, or webhook alerts the moment WebEx reports a new incident — free for 5 monitors, no credit card.

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WebEx uptime 99.76% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 22h 47m
    Started Sep 15, 2026, 08:21 PM UTC
    Timeline · 1 update
    • monitoring · Sep 14, 2026, 08:45 PM UTC

      Component Status: Commercial / Gateway and Solutions - N. America (West) - degraded_performance Commercial / Gateway and Solutions - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) monitoring - Engineering is monitoring an issue that may impact some users joining Microsoft Teams meetings via VIMT. Users may experience intermittent degraded audio or video quality, and in some cases, calls may be routed through alternate regions, which can result in increased latency or a reduced meeting experience. Our teams are actively working with the vendor to investigate and resolve the underlying network issue. Until the vendor provides confirmation of resolution, customers may continue to experience intermittent media quality degradation and regional call routing changes during peak usage periods. We will provide the next update within 24 hours, or sooner if there is a significant change in status. Thank you for your patience while we work to address this service incident. Sep 14, 20:45 UTC

    Latest: Component Status: Commercial / Gateway and Solutions - N. America (West) - degraded_performance Commercial / Gateway and Solutions - N. America (East) - degraded_performance Region…

Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 15, 2026, 09:40 PM UTC · Resolved Sep 15, 2026, 09:40 PM UTC
    Timeline · 1 update
    • monitoring · Sep 15, 2026, 08:15 PM UTC

      Component Status: Government / Gateway and Solutions - N. America (West) - degraded_performance Government / Gateway and Solutions - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue causing Video Integration for Microsoft Teams (VIMT) calls to fail. We are working to restore service and apologize for any inconvenience this may cause. We will provide the next update in one hour, or sooner if there is a significant change in status. Sep 15, 20:15 UTC

    Latest: Component Status: Government / Gateway and Solutions - N. America (West) - degraded_performance Government / Gateway and Solutions - N. America (East) - degraded_performance Region…

  2. Resolved
    Started Sep 11, 2026, 09:21 PM UTC · Resolved Sep 11, 2026, 09:21 PM UTC
    Timeline · 1 update
    • monitoring · Sep 11, 2026, 08:16 PM UTC

      Component Status: Government / Webex Calling - N. America (West) - degraded_performance Government / Webex Calling - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue affecting call recordings. Calls are working as expected, but recordings may not be available after the calls end. We are working to restore the service and apologize for any inconvenience this may cause. We will provide another update within 30 minutes or sooner if more information becomes available. Sep 11, 20:16 UTC

    Latest: Component Status: Government / Webex Calling - N. America (West) - degraded_performance Government / Webex Calling - N. America (East) - degraded_performance Regions: N. America (W…

  3. Resolved
    Started Sep 11, 2026, 12:55 AM UTC · Resolved Sep 11, 2026, 12:55 AM UTC
    Timeline · 1 update
    • monitoring · Sep 10, 2026, 07:16 PM UTC

      Component Status: Government / Developer API - N. America (West) - degraded_performance Government / Developer API - N. America (East) - degraded_performance Regions: N. America (East), N. America (West) investigating - Engineering is investigating an issue that may impact webhook functionality. This may result in failures with bots, notifications, or any other functionality utilizing webhooks. We will provide the next update in 30 minutes or sooner if new information becomes available. We are working to restore the service and apologize for any inconvenience this may cause. Sep 10, 19:16 UTC

    Latest: Component Status: Government / Developer API - N. America (West) - degraded_performance Government / Developer API - N. America (East) - degraded_performance Regions: N. America (E…

  4. Resolved
    Started Sep 09, 2026, 01:20 PM UTC · Resolved Sep 09, 2026, 01:20 PM UTC
    Timeline · 1 update
    • monitoring · Sep 09, 2026, 08:20 AM UTC

      Component Status: Commercial / Collaboration Control Hub - N. America (West) - degraded_performance Commercial / Collaboration Control Hub - EMEA - degraded_performance Commercial / Collaboration Control Hub - ANZ - degraded_performance Commercial / Collaboration Control Hub - N. America (East) - degraded_performance Commercial / Collaboration Control Hub - APAC - degraded_performance Regions: N. America (West), N. America (East), EMEA, APAC, ANZ investigating - Engineering is investigating an issue impacting remote access to devices from Collaboration Control Hub. Some administrators are unable to remotely access devices via Collaboration Control Hub. This issue is specific to the rare scenario where an organization's Common Identity data and user data are hosted in different geographic regions. This issue only impacts remote access to devices; all other device management features remain functional. We are working to restore services and apologize for the inconvenience this may cause. Sep 9, 08:20 UTC

    Latest: Component Status: Commercial / Collaboration Control Hub - N. America (West) - degraded_performance Commercial / Collaboration Control Hub - EMEA - degraded_performance Commercial …

  5. Resolved
    Started Sep 08, 2026, 02:30 PM UTC · Resolved Sep 08, 2026, 02:30 PM UTC
    Timeline · 1 update
    • monitoring · Sep 08, 2026, 01:52 PM UTC

      Component Status: Commercial / Gateway and Solutions - N. America (West) - degraded_performance Commercial / Gateway and Solutions - N. America (East) - degraded_performance Regions: N. America (East), N. America (West) investigating - Engineering is investigating an issue where some users may experience intermittent degraded audio/video quality when joining Microsoft Teams meetings via VIMT. This issue is impacting users in the US region. We will provide the next update in 30 minutes or sooner if new information becomes available. Thank you for your patience while we work to address this service incident. Sep 8, 13:52 UTC

    Latest: Component Status: Commercial / Gateway and Solutions - N. America (West) - degraded_performance Commercial / Gateway and Solutions - N. America (East) - degraded_performance Region…

See the full WebEx outage history

37 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 42 incidents View full outage history →