WebEx incident
Webex Calling: Intermittent audio quality degradation for users in the Saudi Arabia region
Ongoing since 02:09 PM UTC, affecting Webex Calling.
Engineering continues to investigate the issue causing intermittent one-way audio and audio quality degradation for Webex Calling users in the Saudi Arabia region. We appreciate your patience as we work to restore service. We will continue to monitor the situation closely and provide the next update in four hours or sooner should significant progress occur.
Affected components
Update timeline
- investigating Nov 02, 2026, 02:09 PM UTC
Engineering is investigating an issue causing intermittent one-way audio and audio quality degradation for Webex Calling users in the Saudi Arabia region. We will provide the next update in one hour or sooner should significant progress occur. We are working to restore service and apologize for any inconvenience this may cause.
- investigating Nov 02, 2026, 03:07 PM UTC
Engineering continues to investigate the issue causing intermittent one-way audio and audio quality degradation for Webex Calling users in the Saudi Arabia region. We appreciate your patience as we work to restore service. We will continue to monitor the situation closely and provide the next update in four hours or sooner should significant progress occur.
Your product runs on more than WebEx
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services