WebEx incident

Dedicated Instance/UCM Cloud - Extension mobility login and provisioning failures

Minor Ongoing View vendor source →

WebEx is currently experiencing a minor incident, which began 4h ago. The vendor's full update timeline is below.

Started
Oct 18, 2026, 06:56 AM UTC
Resolved
Ongoing
Duration
● 4h
Detected by Pingoru
Oct 18, 2026, 06:56 AM UTC

Update timeline

  1. monitoring Oct 18, 2026, 06:56 AM UTC

    Component Status: Commercial / Dedicated Instance/UCM Cloud - N. America (West) - degraded_performance Commercial / Dedicated Instance/UCM Cloud - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue which is causing extension mobility login and provisioning failures for a small subset of customers in the US region. We apologize for any inconvenience this may cause. We will provide another update within one hour or sooner if we have additional information. Oct 18, 06:57 UTC