WebEx incident

Webex Meetings: Some users may experience intermittent failures with Closed Captioning

Minor Resolved View vendor source →

WebEx experienced a minor incident on October 16, 2026, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 02:03 PM UTC
Resolved
Oct 16, 2026, 03:13 PM UTC
Duration
1h 10m
Detected by Pingoru
Oct 16, 2026, 02:03 PM UTC

Update timeline

  1. monitoring Oct 16, 2026, 02:03 PM UTC

    Component Status: Government / Webex Meetings - N. America (West) - degraded_performance Government / Webex Meetings - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue impacting Closed Captioning for Webex Meetings. Affected users may encounter intermittent failures with Closed Captioning and/or transcription services in meetings. We will provide the next update in one hour or sooner should significant progress occur. We are working towards restoring services and apologize for the inconvenience this may cause. Oct 16, 14:03 UTC