Verkada Outage History

Verkada is up right now

Pingoru has recorded 92 incidents for Verkada: 78 in the last 12 months and 17 in the last 90 days.

Source: status.verkada.com

92incidents recorded
78last 12 months
17last 90 days
10 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOct6
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct5%
Pingoru began tracking Verkada in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20261160 of 720 (8%)
May 202613164 of 744 (22%)
June 202611 of 720 (0%)
July 20268279 of 744 (38%)
August 2026425 of 744 (3%)
September 2026611 of 720 (1%)
October 2026627 of 588 (5%)

Incidents, newest first

Minor May 21, 2026 New detections of License Plates, AI Search and People/Vehicle Attributes unavailable for search In US Based Organizations. 3d 1h Camera Analytics

Started May 21, 2026, 01:49 PM UTC· resolved May 24, 2026, 03:13 PM UTC

  1. investigating May 21, 2026, 01:49 PM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2026, 02:13 PM UTC

    We are continuing to investigate this issue.

  3. identified May 23, 2026, 06:53 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 23, 2026, 10:27 PM UTC

    License Plate Recognition is now fully operational. People/Vehicle Attributes and AI Search are slowly recovering.

  5. identified May 24, 2026, 03:47 AM UTC

    People and Vehicle Attributes are fully operational. We are continuing to work on restoring AI Search.

  6. resolved May 24, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 20, 2026 Classic Alarms not available for some orgs 6h 55m Alarms

Started May 20, 2026, 12:55 AM UTC· resolved May 20, 2026, 07:51 AM UTC

  1. investigating May 20, 2026, 12:55 AM UTC

    We are currently investigating Classic Alarms not being available in Command for some organisations. New Alarms is not affected.

  2. monitoring May 20, 2026, 01:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 07:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026 Delayed and dropped alert notifications, webhook deliveries, and person/vehicle detection events 2h 47m Events and Notifications, Camera Analytics

Started May 15, 2026, 04:53 PM UTC· resolved May 15, 2026, 07:40 PM UTC

  1. investigating May 15, 2026, 04:53 PM UTC

    We are investigating elevated latency and intermittent failures affecting alert notifications, webhook deliveries, and person/vehicle/LPR detection events. Webhook deliveries that fail during this period will not be retried. Live video and camera connectivity are not affected.

  2. monitoring May 15, 2026, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 07:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 13, 2026 Issues receiving NCIC alerts in Government Solutions Command Organizations 1h 17m Gov Cloud

Started May 13, 2026, 02:15 PM UTC· resolved May 13, 2026, 03:32 PM UTC

  1. investigating May 13, 2026, 02:15 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2026, 03:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2026, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2026, 03:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 12, 2026 Issue loading Workplace products 18h 7m Guest, Mailroom

Started May 12, 2026, 06:55 PM UTC· resolved May 13, 2026, 01:03 PM UTC

  1. investigating May 12, 2026, 06:55 PM UTC

    Workplace is currently degraded. We are actively investigating the issue.

  2. monitoring May 12, 2026, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 13, 2026, 01:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026 Unable to modify analytics for cameras in European organisations 4h 49m Camera Analytics

Started May 11, 2026, 12:06 PM UTC· resolved May 11, 2026, 04:55 PM UTC

  1. investigating May 11, 2026, 12:06 PM UTC

    We are currently investigating this issue.

  2. identified May 11, 2026, 01:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 11, 2026, 04:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2026 Degraded functionality on Command and some cameras showing offline 34m Events and Notifications, Device Claiming, Streaming Live Footage, Streaming Historical Footage and 8 more

Started May 07, 2026, 02:52 PM UTC· resolved May 07, 2026, 03:26 PM UTC

  1. investigating May 07, 2026, 02:52 PM UTC

    We are currently investigating this issue.

  2. investigating May 07, 2026, 03:05 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 07, 2026, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 03:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 4, 2026 Issues loading the access page in command. 6h 22m Command Mobile, Events and Notifications, Access Control, Alarms and 1 more

Started May 04, 2026, 01:39 PM UTC· resolved May 04, 2026, 08:01 PM UTC

  1. investigating May 04, 2026, 01:39 PM UTC

    We are currently investigating this issue.

  2. investigating May 04, 2026, 01:41 PM UTC

    We are continuing to investigate this issue.

  3. identified May 04, 2026, 04:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 04, 2026, 05:26 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved May 04, 2026, 08:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 4, 2026 Delay processing access events 23h 20m Command Mobile, Events and Notifications, Access Control, Alarms and 1 more

Started May 04, 2026, 01:30 PM UTC· resolved May 05, 2026, 12:51 PM UTC

  1. identified May 04, 2026, 08:05 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 05, 2026, 02:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 05, 2026, 12:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 2, 2026 Face detections are degraded for customers in US–based orgs 1h 47m Camera Analytics

Started May 02, 2026, 05:11 AM UTC· resolved May 02, 2026, 06:59 AM UTC

  1. investigating May 02, 2026, 05:11 AM UTC

    We are currently investigating this issue.

  2. identified May 02, 2026, 06:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 02, 2026, 01:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 1, 2026 LPR not showing new plates detected 43m Camera Analytics

Started May 01, 2026, 05:55 PM UTC· resolved May 01, 2026, 06:39 PM UTC

  1. identified May 01, 2026, 05:55 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 01, 2026, 06:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 01, 2026, 06:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026 Preparing archives for download is failing for some users. 29m Streaming Historical Footage

Started Apr 30, 2026, 08:49 PM UTC· resolved Apr 30, 2026, 09:19 PM UTC

  1. investigating Apr 30, 2026, 08:49 PM UTC

    We are currently investigating this issue.

  2. identified Apr 30, 2026, 08:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 30, 2026, 09:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026 Camera alerts in the European Union region are experiencing delivery failures and increased latency. 4h 1m Events and Notifications

Started Apr 28, 2026, 06:11 PM UTC· resolved Apr 28, 2026, 10:12 PM UTC

  1. investigating Apr 28, 2026, 06:11 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 28, 2026, 06:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 28, 2026, 10:09 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 28, 2026, 10:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 22, 2026 Verkada Alarms outage 20h 11m Alarms

Started Apr 22, 2026, 06:36 PM UTC· resolved Apr 23, 2026, 02:47 PM UTC

  1. investigating Apr 22, 2026, 06:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 22, 2026, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 02:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 22, 2026 Unable to log into Verkada Command 21h 4m Login System

Started Apr 22, 2026, 05:43 PM UTC· resolved Apr 23, 2026, 02:47 PM UTC

  1. investigating Apr 22, 2026, 05:43 PM UTC

    Verkada is investigating an issue where some users are unable to login.

  2. identified Apr 22, 2026, 06:12 PM UTC

    We have identified an infrastructure issue and are working to implement a fix.

  3. monitoring Apr 22, 2026, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 23, 2026, 02:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 22, 2026 Analytics products such as Unified Timeline have a delay 4h 39m Camera Analytics

Started Apr 22, 2026, 04:17 PM UTC· resolved Apr 22, 2026, 08:57 PM UTC

  1. identified Apr 22, 2026, 04:17 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 22, 2026, 08:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 17, 2026 User management page is taking a long time to show new users 34m

Started Apr 17, 2026, 06:57 PM UTC· resolved Apr 17, 2026, 07:31 PM UTC

  1. investigating Apr 17, 2026, 06:57 PM UTC

    We are currently investigating this issue.

  2. identified Apr 17, 2026, 07:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 17, 2026, 07:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 17, 2026, 07:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026 Some users are experiencing intermittent streaming issues in US–based organizations. 28m Device Claiming, Streaming Live Footage

Started Apr 09, 2026, 06:31 PM UTC· resolved Apr 09, 2026, 07:00 PM UTC

  1. investigating Apr 09, 2026, 06:31 PM UTC

    We are currently investigating this issue.

  2. identified Apr 09, 2026, 06:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 09, 2026, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2026, 07:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026 Degraded Performance for Guest in Government Solutions Command Organizations 27m Guest

Started Apr 08, 2026, 06:02 PM UTC· resolved Apr 08, 2026, 06:30 PM UTC

  1. investigating Apr 08, 2026, 06:02 PM UTC

    Guest in Government Solutions Command Organizations is experiencing degraded performance. We are currently investigating.

  2. resolved Apr 09, 2026, 05:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026 Camera performance degraded 1d 2h Camera Analytics, Archives

Started Apr 08, 2026, 03:04 PM UTC· resolved Apr 09, 2026, 05:11 PM UTC

  1. investigating Apr 08, 2026, 08:15 PM UTC

    Verkada is investigating instances of LPR results taking an excessively long time to populate, and archives failing to create.

  2. identified Apr 08, 2026, 08:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 09, 2026, 01:58 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 09, 2026, 08:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 09, 2026, 05:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 8, 2026 Issues loading Command for some US-based Organizations 1h 36m Login System

Started Apr 08, 2026, 12:11 PM UTC· resolved Apr 08, 2026, 01:47 PM UTC

  1. investigating Apr 08, 2026, 12:11 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 08, 2026, 01:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Apr 08, 2026, 01:15 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 08, 2026, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 08, 2026, 01:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026 Some devices are unable to upgrade firmware 4h 11m Device Claiming

Started Apr 01, 2026, 08:51 PM UTC· resolved Apr 02, 2026, 01:03 AM UTC

  1. investigating Apr 01, 2026, 08:51 PM UTC

    We are currently investigating issues with our over-the-air (OTA) firmware upgrade system. Your devices will still function normally while we resolve these issues.

  2. resolved Apr 02, 2026, 01:03 AM UTC

    We have resolved an issue with delayed device upgrades caused by an infrastructure resource bottleneck. Devices should continue to process firmware upgrades on their regular schedule.

Read the full incident report →

Minor March 31, 2026 Devices reporting offline & firmware updates failing 1h 42m Alarms, Intercom, Cellular Gateway

Started Mar 31, 2026, 09:28 PM UTC· resolved Mar 31, 2026, 11:10 PM UTC

  1. investigating Mar 31, 2026, 09:28 PM UTC

    We are investigating devices falsely reporting as offline in Command, this is affecting multiple product lines including cameras, intercoms and alarms. We are also aware camera firmware updates are failing.

  2. investigating Mar 31, 2026, 10:25 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 31, 2026, 10:25 PM UTC

    We are working on mitigating the issue, we have restored camera firmware upgrade functionality.

  4. monitoring Mar 31, 2026, 10:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 31, 2026, 11:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2026 Unable to prepare archives for download 23m Archives

Started Mar 31, 2026, 06:58 PM UTC· resolved Mar 31, 2026, 07:21 PM UTC

  1. investigating Mar 31, 2026, 06:58 PM UTC

    Verkada is investigating an issue preventing archives from being prepared for download.

  2. monitoring Mar 31, 2026, 07:09 PM UTC

    Verkada has implemented a fix and is monitoring results. Normal function for archives should be restored.

  3. resolved Mar 31, 2026, 07:21 PM UTC

    Normal behavior for archives has been restored and archives created during this interval should be able to be prepared for download.

Read the full incident report →

Minor March 30, 2026 Issues with uploading footage for Archives. 2h 3m Archives

Started Mar 30, 2026, 04:08 PM UTC· resolved Mar 30, 2026, 06:12 PM UTC

  1. investigating Mar 30, 2026, 04:08 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 30, 2026, 06:12 PM UTC

    This incident has been resolved.

Read the full incident report →