Verkada incident

Issue loading Workplace products

Major Resolved View vendor source →

Verkada experienced a major incident on May 12, 2026 affecting Guest and Mailroom, lasting 18h 7m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 06:55 PM UTC
Resolved
May 13, 2026, 01:03 PM UTC
Duration
18h 7m
Detected by Pingoru
May 12, 2026, 06:55 PM UTC

Affected components

GuestMailroom

Update timeline

  1. investigating May 12, 2026, 06:55 PM UTC

    Workplace is currently degraded. We are actively investigating the issue.

  2. monitoring May 12, 2026, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 13, 2026, 01:03 PM UTC

    This incident has been resolved.