Verkada incident

Delayed and dropped alert notifications, webhook deliveries, and person/vehicle detection events

Minor Resolved View vendor source →

Verkada experienced a minor incident on May 15, 2026 affecting Events and Notifications and Camera Analytics, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 04:53 PM UTC
Resolved
May 15, 2026, 07:40 PM UTC
Duration
2h 47m
Detected by Pingoru
May 15, 2026, 04:53 PM UTC

Affected components

Events and NotificationsCamera Analytics

Update timeline

  1. investigating May 15, 2026, 04:53 PM UTC

    We are investigating elevated latency and intermittent failures affecting alert notifications, webhook deliveries, and person/vehicle/LPR detection events. Webhook deliveries that fail during this period will not be retried. Live video and camera connectivity are not affected.

  2. monitoring May 15, 2026, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 07:40 PM UTC

    This incident has been resolved.