Verkada Outage History

Verkada is up right now

Verkada had 65 outages in the last 2 years totaling 249h 29m of downtime — averaging 2.7 incidents per month.

There were 65 Verkada outages since October 8, 2025 totaling 249h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.verkada.com

Minor May 27, 2026

Some Viewing Stations are reporting offline in command and displaying a black screen.

Detected by Pingoru
May 27, 2026, 07:10 PM UTC
Resolved
May 28, 2026, 06:35 PM UTC
Duration
23h 24m
Affected: Viewing Station
Timeline · 4 updates
  1. monitoring May 27, 2026, 07:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring May 27, 2026, 07:11 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring May 27, 2026, 07:18 PM UTC

    Some viewing stations have not taken the fix that has been implemented. We are continuing to monitor the rollout of the fix.

  4. resolved May 28, 2026, 06:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2026

New detections of License Plates, AI Search and People/Vehicle Attributes unavailable for search In US Based Organizations.

Detected by Pingoru
May 21, 2026, 01:49 PM UTC
Resolved
May 24, 2026, 03:13 PM UTC
Duration
3d 1h
Affected: Camera Analytics
Timeline · 6 updates
  1. investigating May 21, 2026, 01:49 PM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2026, 02:13 PM UTC

    We are continuing to investigate this issue.

  3. identified May 23, 2026, 06:53 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 23, 2026, 10:27 PM UTC

    License Plate Recognition is now fully operational. People/Vehicle Attributes and AI Search are slowly recovering.

  5. identified May 24, 2026, 03:47 AM UTC

    People and Vehicle Attributes are fully operational. We are continuing to work on restoring AI Search.

  6. resolved May 24, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 20, 2026

Classic Alarms not available for some orgs

Detected by Pingoru
May 20, 2026, 12:55 AM UTC
Resolved
May 20, 2026, 07:51 AM UTC
Duration
6h 55m
Affected: Alarms
Timeline · 3 updates
  1. investigating May 20, 2026, 12:55 AM UTC

    We are currently investigating Classic Alarms not being available in Command for some organisations. New Alarms is not affected.

  2. monitoring May 20, 2026, 01:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 07:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026

Delayed and dropped alert notifications, webhook deliveries, and person/vehicle detection events

Detected by Pingoru
May 15, 2026, 04:53 PM UTC
Resolved
May 15, 2026, 07:40 PM UTC
Duration
2h 47m
Affected: Events and NotificationsCamera Analytics
Timeline · 3 updates
  1. investigating May 15, 2026, 04:53 PM UTC

    We are investigating elevated latency and intermittent failures affecting alert notifications, webhook deliveries, and person/vehicle/LPR detection events. Webhook deliveries that fail during this period will not be retried. Live video and camera connectivity are not affected.

  2. monitoring May 15, 2026, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 07:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 13, 2026

Issues receiving NCIC alerts in Government Solutions Command Organizations

Detected by Pingoru
May 13, 2026, 02:15 PM UTC
Resolved
May 13, 2026, 03:32 PM UTC
Duration
1h 17m
Affected: Gov Cloud
Timeline · 4 updates
  1. investigating May 13, 2026, 02:15 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2026, 03:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2026, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2026, 03:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 12, 2026

Issue loading Workplace products

Detected by Pingoru
May 12, 2026, 06:55 PM UTC
Resolved
May 13, 2026, 01:03 PM UTC
Duration
18h 7m
Affected: GuestMailroom
Timeline · 3 updates
  1. investigating May 12, 2026, 06:55 PM UTC

    Workplace is currently degraded. We are actively investigating the issue.

  2. monitoring May 12, 2026, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 13, 2026, 01:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Unable to modify analytics for cameras in European organisations

Detected by Pingoru
May 11, 2026, 12:06 PM UTC
Resolved
May 11, 2026, 04:55 PM UTC
Duration
4h 49m
Affected: Camera Analytics
Timeline · 3 updates
  1. investigating May 11, 2026, 12:06 PM UTC

    We are currently investigating this issue.

  2. identified May 11, 2026, 01:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 11, 2026, 04:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2026

Degraded functionality on Command and some cameras showing offline

Detected by Pingoru
May 07, 2026, 02:52 PM UTC
Resolved
May 07, 2026, 03:26 PM UTC
Duration
34m
Affected: Events and NotificationsDevice ClaimingStreaming Live FootageStreaming Historical FootageCamera AnalyticsArchivesAccess ControlAlarmsSensorsIntercomGuestMailroom
Timeline · 4 updates
  1. investigating May 07, 2026, 02:52 PM UTC

    We are currently investigating this issue.

  2. investigating May 07, 2026, 03:05 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 07, 2026, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 03:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 4, 2026

Issues loading the access page in command.

Detected by Pingoru
May 04, 2026, 01:39 PM UTC
Resolved
May 04, 2026, 08:01 PM UTC
Duration
6h 22m
Affected: Command MobileEvents and NotificationsAccess ControlAlarmsViewing Station
Timeline · 5 updates
  1. investigating May 04, 2026, 01:39 PM UTC

    We are currently investigating this issue.

  2. investigating May 04, 2026, 01:41 PM UTC

    We are continuing to investigate this issue.

  3. identified May 04, 2026, 04:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 04, 2026, 05:26 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved May 04, 2026, 08:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 4, 2026

Delay processing access events

Detected by Pingoru
May 04, 2026, 01:30 PM UTC
Resolved
May 05, 2026, 12:51 PM UTC
Duration
23h 20m
Affected: Command MobileEvents and NotificationsAccess ControlAlarmsViewing Station
Timeline · 3 updates
  1. identified May 04, 2026, 08:05 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 05, 2026, 02:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 05, 2026, 12:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 2, 2026

Face detections are degraded for customers in US–based orgs

Detected by Pingoru
May 02, 2026, 05:11 AM UTC
Resolved
May 02, 2026, 06:59 AM UTC
Duration
1h 47m
Affected: Camera Analytics
Timeline · 3 updates
  1. investigating May 02, 2026, 05:11 AM UTC

    We are currently investigating this issue.

  2. identified May 02, 2026, 06:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 02, 2026, 01:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 1, 2026

LPR not showing new plates detected

Detected by Pingoru
May 01, 2026, 05:55 PM UTC
Resolved
May 01, 2026, 06:39 PM UTC
Duration
43m
Affected: Camera Analytics
Timeline · 3 updates
  1. identified May 01, 2026, 05:55 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 01, 2026, 06:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 01, 2026, 06:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Preparing archives for download is failing for some users.

Detected by Pingoru
Apr 30, 2026, 08:49 PM UTC
Resolved
Apr 30, 2026, 09:19 PM UTC
Duration
29m
Affected: Streaming Historical Footage
Timeline · 3 updates
  1. investigating Apr 30, 2026, 08:49 PM UTC

    We are currently investigating this issue.

  2. identified Apr 30, 2026, 08:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 30, 2026, 09:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Camera alerts in the European Union region are experiencing delivery failures and increased latency.

Detected by Pingoru
Apr 28, 2026, 06:11 PM UTC
Resolved
Apr 28, 2026, 10:12 PM UTC
Duration
4h 1m
Affected: Events and Notifications
Timeline · 4 updates
  1. investigating Apr 28, 2026, 06:11 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 28, 2026, 06:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 28, 2026, 10:09 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 28, 2026, 10:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 22, 2026

Verkada Alarms outage

Detected by Pingoru
Apr 22, 2026, 06:36 PM UTC
Resolved
Apr 23, 2026, 02:47 PM UTC
Duration
20h 11m
Affected: Alarms
Timeline · 3 updates
  1. investigating Apr 22, 2026, 06:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 22, 2026, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 02:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 22, 2026

Unable to log into Verkada Command

Detected by Pingoru
Apr 22, 2026, 05:43 PM UTC
Resolved
Apr 23, 2026, 02:47 PM UTC
Duration
21h 4m
Affected: Login System
Timeline · 4 updates
  1. investigating Apr 22, 2026, 05:43 PM UTC

    Verkada is investigating an issue where some users are unable to login.

  2. identified Apr 22, 2026, 06:12 PM UTC

    We have identified an infrastructure issue and are working to implement a fix.

  3. monitoring Apr 22, 2026, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 23, 2026, 02:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 17, 2026

User management page is taking a long time to show new users

Detected by Pingoru
Apr 17, 2026, 06:57 PM UTC
Resolved
Apr 17, 2026, 07:31 PM UTC
Duration
34m
Timeline · 4 updates
  1. investigating Apr 17, 2026, 06:57 PM UTC

    We are currently investigating this issue.

  2. identified Apr 17, 2026, 07:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 17, 2026, 07:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 17, 2026, 07:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

Some users are experiencing intermittent streaming issues in US–based organizations.

Detected by Pingoru
Apr 09, 2026, 06:31 PM UTC
Resolved
Apr 09, 2026, 07:00 PM UTC
Duration
28m
Affected: Device ClaimingStreaming Live Footage
Timeline · 4 updates
  1. investigating Apr 09, 2026, 06:31 PM UTC

    We are currently investigating this issue.

  2. identified Apr 09, 2026, 06:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 09, 2026, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2026, 07:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Camera performance degraded

Detected by Pingoru
Apr 08, 2026, 03:04 PM UTC
Resolved
Apr 09, 2026, 05:11 PM UTC
Duration
1d 2h
Affected: Camera AnalyticsArchives
Timeline · 5 updates
  1. investigating Apr 08, 2026, 08:15 PM UTC

    Verkada is investigating instances of LPR results taking an excessively long time to populate, and archives failing to create.

  2. identified Apr 08, 2026, 08:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 09, 2026, 01:58 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 09, 2026, 08:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 09, 2026, 05:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 8, 2026

Issues loading Command for some US-based Organizations

Detected by Pingoru
Apr 08, 2026, 12:11 PM UTC
Resolved
Apr 08, 2026, 01:47 PM UTC
Duration
1h 36m
Affected: Login System
Timeline · 5 updates
  1. investigating Apr 08, 2026, 12:11 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 08, 2026, 01:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Apr 08, 2026, 01:15 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 08, 2026, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 08, 2026, 01:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026

Some devices are unable to upgrade firmware

Detected by Pingoru
Apr 01, 2026, 08:51 PM UTC
Resolved
Apr 02, 2026, 01:03 AM UTC
Duration
4h 11m
Affected: Device Claiming
Timeline · 2 updates
  1. investigating Apr 01, 2026, 08:51 PM UTC

    We are currently investigating issues with our over-the-air (OTA) firmware upgrade system. Your devices will still function normally while we resolve these issues.

  2. resolved Apr 02, 2026, 01:03 AM UTC

    We have resolved an issue with delayed device upgrades caused by an infrastructure resource bottleneck. Devices should continue to process firmware upgrades on their regular schedule.

Read the full incident report →

Minor March 31, 2026

Devices reporting offline & firmware updates failing

Detected by Pingoru
Mar 31, 2026, 09:28 PM UTC
Resolved
Mar 31, 2026, 11:10 PM UTC
Duration
1h 42m
Affected: AlarmsIntercomCellular Gateway
Timeline · 5 updates
  1. investigating Mar 31, 2026, 09:28 PM UTC

    We are investigating devices falsely reporting as offline in Command, this is affecting multiple product lines including cameras, intercoms and alarms. We are also aware camera firmware updates are failing.

  2. investigating Mar 31, 2026, 10:25 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 31, 2026, 10:25 PM UTC

    We are working on mitigating the issue, we have restored camera firmware upgrade functionality.

  4. monitoring Mar 31, 2026, 10:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 31, 2026, 11:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2026

Unable to prepare archives for download

Detected by Pingoru
Mar 31, 2026, 06:58 PM UTC
Resolved
Mar 31, 2026, 07:21 PM UTC
Duration
23m
Affected: Archives
Timeline · 3 updates
  1. investigating Mar 31, 2026, 06:58 PM UTC

    Verkada is investigating an issue preventing archives from being prepared for download.

  2. monitoring Mar 31, 2026, 07:09 PM UTC

    Verkada has implemented a fix and is monitoring results. Normal function for archives should be restored.

  3. resolved Mar 31, 2026, 07:21 PM UTC

    Normal behavior for archives has been restored and archives created during this interval should be able to be prepared for download.

Read the full incident report →