Verkada Outage History

Verkada is up right now

There were 26 Verkada outages since February 3, 2026 totaling 135h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.verkada.com

Minor May 2, 2026

Face detections are degraded for customers in US–based orgs

Detected by Pingoru
May 02, 2026, 05:11 AM UTC
Resolved
May 02, 2026, 06:59 AM UTC
Duration
1h 47m
Affected: Camera Analytics
Timeline · 3 updates
  1. investigating May 02, 2026, 05:11 AM UTC

    We are currently investigating this issue.

  2. identified May 02, 2026, 06:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 02, 2026, 01:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 1, 2026

LPR not showing new plates detected

Detected by Pingoru
May 01, 2026, 05:55 PM UTC
Resolved
May 01, 2026, 06:39 PM UTC
Duration
43m
Affected: Camera Analytics
Timeline · 3 updates
  1. identified May 01, 2026, 05:55 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 01, 2026, 06:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 01, 2026, 06:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Preparing archives for download is failing for some users.

Detected by Pingoru
Apr 30, 2026, 08:49 PM UTC
Resolved
Apr 30, 2026, 09:19 PM UTC
Duration
29m
Affected: Streaming Historical Footage
Timeline · 3 updates
  1. investigating Apr 30, 2026, 08:49 PM UTC

    We are currently investigating this issue.

  2. identified Apr 30, 2026, 08:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 30, 2026, 09:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Camera alerts in the European Union region are experiencing delivery failures and increased latency.

Detected by Pingoru
Apr 28, 2026, 06:11 PM UTC
Resolved
Apr 28, 2026, 10:12 PM UTC
Duration
4h 1m
Affected: Events and Notifications
Timeline · 4 updates
  1. investigating Apr 28, 2026, 06:11 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 28, 2026, 06:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 28, 2026, 10:09 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 28, 2026, 10:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 22, 2026

Verkada Alarms outage

Detected by Pingoru
Apr 22, 2026, 06:36 PM UTC
Resolved
Apr 23, 2026, 02:47 PM UTC
Duration
20h 11m
Affected: Alarms
Timeline · 3 updates
  1. investigating Apr 22, 2026, 06:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 22, 2026, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 02:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 22, 2026

Unable to log into Verkada Command

Detected by Pingoru
Apr 22, 2026, 05:43 PM UTC
Resolved
Apr 23, 2026, 02:47 PM UTC
Duration
21h 4m
Affected: Login System
Timeline · 4 updates
  1. investigating Apr 22, 2026, 05:43 PM UTC

    Verkada is investigating an issue where some users are unable to login.

  2. identified Apr 22, 2026, 06:12 PM UTC

    We have identified an infrastructure issue and are working to implement a fix.

  3. monitoring Apr 22, 2026, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 23, 2026, 02:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 17, 2026

User management page is taking a long time to show new users

Detected by Pingoru
Apr 17, 2026, 06:57 PM UTC
Resolved
Apr 17, 2026, 07:31 PM UTC
Duration
34m
Timeline · 4 updates
  1. investigating Apr 17, 2026, 06:57 PM UTC

    We are currently investigating this issue.

  2. identified Apr 17, 2026, 07:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 17, 2026, 07:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 17, 2026, 07:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

Some users are experiencing intermittent streaming issues in US–based organizations.

Detected by Pingoru
Apr 09, 2026, 06:31 PM UTC
Resolved
Apr 09, 2026, 07:00 PM UTC
Duration
28m
Affected: Device ClaimingStreaming Live Footage
Timeline · 4 updates
  1. investigating Apr 09, 2026, 06:31 PM UTC

    We are currently investigating this issue.

  2. identified Apr 09, 2026, 06:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 09, 2026, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2026, 07:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Camera performance degraded

Detected by Pingoru
Apr 08, 2026, 03:04 PM UTC
Resolved
Apr 09, 2026, 05:11 PM UTC
Duration
1d 2h
Affected: Camera AnalyticsArchives
Timeline · 5 updates
  1. investigating Apr 08, 2026, 08:15 PM UTC

    Verkada is investigating instances of LPR results taking an excessively long time to populate, and archives failing to create.

  2. identified Apr 08, 2026, 08:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 09, 2026, 01:58 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 09, 2026, 08:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 09, 2026, 05:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 8, 2026

Issues loading Command for some US-based Organizations

Detected by Pingoru
Apr 08, 2026, 12:11 PM UTC
Resolved
Apr 08, 2026, 01:47 PM UTC
Duration
1h 36m
Affected: Login System
Timeline · 5 updates
  1. investigating Apr 08, 2026, 12:11 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 08, 2026, 01:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Apr 08, 2026, 01:15 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 08, 2026, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 08, 2026, 01:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026

Some devices are unable to upgrade firmware

Detected by Pingoru
Apr 01, 2026, 08:51 PM UTC
Resolved
Apr 02, 2026, 01:03 AM UTC
Duration
4h 11m
Affected: Device Claiming
Timeline · 2 updates
  1. investigating Apr 01, 2026, 08:51 PM UTC

    We are currently investigating issues with our over-the-air (OTA) firmware upgrade system. Your devices will still function normally while we resolve these issues.

  2. resolved Apr 02, 2026, 01:03 AM UTC

    We have resolved an issue with delayed device upgrades caused by an infrastructure resource bottleneck. Devices should continue to process firmware upgrades on their regular schedule.

Read the full incident report →

Minor March 31, 2026

Devices reporting offline & firmware updates failing

Detected by Pingoru
Mar 31, 2026, 09:28 PM UTC
Resolved
Mar 31, 2026, 11:10 PM UTC
Duration
1h 42m
Affected: AlarmsIntercomCellular Gateway
Timeline · 5 updates
  1. investigating Mar 31, 2026, 09:28 PM UTC

    We are investigating devices falsely reporting as offline in Command, this is affecting multiple product lines including cameras, intercoms and alarms. We are also aware camera firmware updates are failing.

  2. investigating Mar 31, 2026, 10:25 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 31, 2026, 10:25 PM UTC

    We are working on mitigating the issue, we have restored camera firmware upgrade functionality.

  4. monitoring Mar 31, 2026, 10:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 31, 2026, 11:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2026

Unable to prepare archives for download

Detected by Pingoru
Mar 31, 2026, 06:58 PM UTC
Resolved
Mar 31, 2026, 07:21 PM UTC
Duration
23m
Affected: Archives
Timeline · 3 updates
  1. investigating Mar 31, 2026, 06:58 PM UTC

    Verkada is investigating an issue preventing archives from being prepared for download.

  2. monitoring Mar 31, 2026, 07:09 PM UTC

    Verkada has implemented a fix and is monitoring results. Normal function for archives should be restored.

  3. resolved Mar 31, 2026, 07:21 PM UTC

    Normal behavior for archives has been restored and archives created during this interval should be able to be prepared for download.

Read the full incident report →

Minor March 30, 2026

Issues with uploading footage for Archives.

Detected by Pingoru
Mar 30, 2026, 04:08 PM UTC
Resolved
Mar 30, 2026, 06:12 PM UTC
Duration
2h 3m
Affected: Archives
Timeline · 2 updates
  1. investigating Mar 30, 2026, 04:08 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 30, 2026, 06:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 26, 2026

Some users are unable to perform AI searches in US-based organizations

Detected by Pingoru
Mar 26, 2026, 09:45 PM UTC
Resolved
Mar 26, 2026, 10:09 PM UTC
Duration
23m
Affected: Camera Analytics
Timeline · 4 updates
  1. investigating Mar 26, 2026, 09:45 PM UTC

    We are currently investigating this issue.

  2. identified Mar 26, 2026, 09:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 26, 2026, 09:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 26, 2026, 10:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 17, 2026

Issues loading Mailroom Home page on Command

Detected by Pingoru
Mar 17, 2026, 07:23 PM UTC
Resolved
Mar 17, 2026, 08:00 PM UTC
Duration
36m
Affected: Mailroom
Timeline · 3 updates
  1. investigating Mar 17, 2026, 07:23 PM UTC

    Verkada is investigating an issue where users are unable to load the Mailroom Home page on Command. The Mailroom app is not affected.

  2. investigating Mar 17, 2026, 07:31 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 17, 2026, 08:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026

Some users are experiencing issues with Access unlocks and user creation

Detected by Pingoru
Mar 16, 2026, 08:35 PM UTC
Resolved
Mar 17, 2026, 02:23 AM UTC
Duration
5h 47m
Affected: Access ControlIntercom
Timeline · 5 updates
  1. investigating Mar 16, 2026, 08:35 PM UTC

    We are currently investigating this issue.

  2. identified Mar 16, 2026, 09:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 17, 2026, 12:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 17, 2026, 12:30 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 17, 2026, 02:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 12, 2026

Alarms page crashing after changes to response levels

Detected by Pingoru
Mar 12, 2026, 04:50 PM UTC
Resolved
Mar 12, 2026, 05:13 PM UTC
Duration
23m
Affected: Alarms
Timeline · 2 updates
  1. investigating Mar 12, 2026, 04:50 PM UTC

    Verkada engineering is aware of an issue where the alarms page does not load under some circumstances such as changing response levels. We are currently investigating.

  2. resolved Mar 12, 2026, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 24, 2026

Cellular Gateways and CR63-E Cameras on Verkada SIM profiles offline

Detected by Pingoru
Feb 24, 2026, 02:00 PM UTC
Resolved
Feb 25, 2026, 11:12 AM UTC
Duration
21h 12m
Affected: Streaming Live FootageStreaming Historical FootageCamera AnalyticsCellular Gateway
Timeline · 4 updates
  1. investigating Feb 24, 2026, 02:00 PM UTC

    We are currently investigating this issue. Our upstream network provider is experiencing an outage affecting USA Verizon profiles on 4G/LTE.

  2. monitoring Feb 24, 2026, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 24, 2026, 03:35 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 25, 2026, 11:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 19, 2026

Unable to add badges to Apple Wallet in Verkada Pass App

Detected by Pingoru
Feb 19, 2026, 09:04 PM UTC
Resolved
Feb 20, 2026, 12:50 AM UTC
Duration
3h 46m
Affected: Access Control
Timeline · 3 updates
  1. investigating Feb 19, 2026, 09:04 PM UTC

    We are currently investigating this issue

  2. identified Feb 19, 2026, 10:19 PM UTC

    The issue has been identified and we are working on a fix.

  3. resolved Feb 20, 2026, 12:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2026

Device management might be broken for adding/deleting devices in command

Detected by Pingoru
Feb 12, 2026, 11:11 PM UTC
Resolved
Feb 12, 2026, 11:38 PM UTC
Duration
26m
Affected: Device ClaimingAccess ControlAlarmsSensorsIntercomCellular Gateway
Timeline · 3 updates
  1. investigating Feb 12, 2026, 11:11 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 12, 2026, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 12, 2026, 11:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 12, 2026

New and Classic Alarms LTE Modules having connectivity issues

Detected by Pingoru
Feb 12, 2026, 03:10 PM UTC
Resolved
Feb 12, 2026, 09:12 PM UTC
Duration
6h 2m
Affected: Alarms
Timeline · 3 updates
  1. investigating Feb 12, 2026, 03:10 PM UTC

    Our upstream network provider is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks.

  2. monitoring Feb 12, 2026, 04:50 PM UTC

    Our upstream network provider is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks.

  3. resolved Feb 12, 2026, 09:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2026

Issues with remote unlocks and calls on Intercom

Detected by Pingoru
Feb 10, 2026, 03:13 PM UTC
Resolved
Feb 10, 2026, 09:56 PM UTC
Duration
6h 43m
Affected: Intercom
Timeline · 3 updates
  1. investigating Feb 10, 2026, 03:13 PM UTC

    We are aware of issues with remote unlocks and calls taking a long time.

  2. identified Feb 10, 2026, 07:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 10, 2026, 09:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Looking to track Verkada downtime and outages?

Pingoru polls Verkada's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Verkada reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Verkada alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Verkada for free

5 free monitors · No credit card required