Verkada experienced a major incident on March 31, 2026 affecting Archives, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Archives
Update timeline
- investigating Mar 31, 2026, 06:58 PM UTC
Verkada is investigating an issue preventing archives from being prepared for download.
- monitoring Mar 31, 2026, 07:09 PM UTC
Verkada has implemented a fix and is monitoring results. Normal function for archives should be restored.
- resolved Mar 31, 2026, 07:21 PM UTC
Normal behavior for archives has been restored and archives created during this interval should be able to be prepared for download.