Verkada incident

New detections of License Plates, AI Search and People/Vehicle Attributes unavailable for search In US Based Organizations.

Minor Resolved View vendor source →

Verkada experienced a minor incident on May 21, 2026 affecting Camera Analytics, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 01:49 PM UTC
Resolved
May 24, 2026, 03:13 PM UTC
Duration
3d 1h
Detected by Pingoru
May 21, 2026, 01:49 PM UTC

Affected components

Camera Analytics

Update timeline

  1. investigating May 21, 2026, 01:49 PM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2026, 02:13 PM UTC

    We are continuing to investigate this issue.

  3. identified May 23, 2026, 06:53 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 23, 2026, 10:27 PM UTC

    License Plate Recognition is now fully operational. People/Vehicle Attributes and AI Search are slowly recovering.

  5. identified May 24, 2026, 03:47 AM UTC

    People and Vehicle Attributes are fully operational. We are continuing to work on restoring AI Search.

  6. resolved May 24, 2026, 03:13 PM UTC

    This incident has been resolved.