Verkada incident

Classic Alarms not available for some orgs

Notice Resolved View vendor source →

Verkada experienced a notice incident on May 20, 2026 affecting Alarms, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 12:55 AM UTC
Resolved
May 20, 2026, 07:51 AM UTC
Duration
6h 55m
Detected by Pingoru
May 20, 2026, 12:55 AM UTC

Affected components

Alarms

Update timeline

  1. investigating May 20, 2026, 12:55 AM UTC

    We are currently investigating Classic Alarms not being available in Command for some organisations. New Alarms is not affected.

  2. monitoring May 20, 2026, 01:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 07:51 AM UTC

    This incident has been resolved.