Verkada experienced a minor incident on April 1, 2026 affecting Device Claiming, lasting 4h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Device Claiming
Update timeline
- investigating Apr 01, 2026, 08:51 PM UTC
We are currently investigating issues with our over-the-air (OTA) firmware upgrade system. Your devices will still function normally while we resolve these issues.
- resolved Apr 02, 2026, 01:03 AM UTC
We have resolved an issue with delayed device upgrades caused by an infrastructure resource bottleneck. Devices should continue to process firmware upgrades on their regular schedule.