Verkada incident

Face detections are degraded for customers in US–based orgs

Minor Resolved View vendor source →

Verkada experienced a minor incident on May 2, 2026 affecting Camera Analytics, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 05:11 AM UTC
Resolved
May 02, 2026, 06:59 AM UTC
Duration
1h 47m
Detected by Pingoru
May 02, 2026, 05:11 AM UTC

Affected components

Camera Analytics

Update timeline

  1. investigating May 02, 2026, 05:11 AM UTC

    We are currently investigating this issue.

  2. identified May 02, 2026, 06:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 02, 2026, 01:22 PM UTC

    This incident has been resolved.