Veracross incident

Email Message Delays and Delivery Failures

Notice Resolved View vendor source →

Veracross experienced a notice incident on September 12, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 03:30 PM UTC
Resolved
Sep 12, 2025, 06:30 AM UTC
Duration
—
Detected by Pingoru
Sep 12, 2025, 03:30 PM UTC

Update timeline

  1. resolved Sep 12, 2025, 03:30 PM UTC

    Our email service provider experienced issues that caused email delivery failures and delays for a subset of customers. This incident was first reported by our provider on Friday, September 12 at 2:26 AM ET and was resolved on Friday, September 12 at 9:57 AM ET. The issue resulted in some users receiving "Message not delivered" bounce messages when sending emails to Veracross distribution lists.