Veracross incident

Authentication outage for subset of users

Critical Resolved View vendor source →

Veracross experienced a critical incident on August 17, 2026 affecting Authentication & User Accounts US, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 11:39 PM UTC
Resolved
Aug 18, 2026, 05:00 AM UTC
Duration
5h 21m
Detected by Pingoru
Aug 17, 2026, 11:39 PM UTC

Affected components

Authentication & User Accounts US

Update timeline

  1. identified Aug 17, 2026, 11:39 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 18, 2026, 12:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2026, 05:00 AM UTC

    This incident has been resolved.