Veracross incident

Service Degradation for Axiom, Portals and Authentication

Minor Resolved View vendor source →

Veracross experienced a minor incident on October 1, 2026 affecting Authentication & User Accounts US and Axiom US and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 05:37 PM UTC
Resolved
Oct 01, 2026, 07:35 PM UTC
Duration
1h 58m
Detected by Pingoru
Oct 01, 2026, 05:37 PM UTC

Affected components

Authentication & User Accounts USAxiom USPortals US

Update timeline

  1. investigating Oct 01, 2026, 05:37 PM UTC

    We are currently investigating a separate incident related to degraded service for Axiom, Portals and Authentication.

  2. monitoring Oct 01, 2026, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2026, 07:35 PM UTC

    This incident has been resolved.