Veracross incident

Veracross Community AI Service Assistant Currently Unavailable

Minor Resolved View vendor source →

Veracross experienced a minor incident on February 23, 2026 affecting Veracross Community, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 08:09 PM UTC
Resolved
Feb 23, 2026, 09:50 PM UTC
Duration
1h 41m
Detected by Pingoru
Feb 23, 2026, 08:09 PM UTC

Affected components

Veracross Community

Update timeline

  1. investigating Feb 23, 2026, 08:09 PM UTC

    Our Veracross Community AI Service Assistant is currently displaying an error message. We are investigating the issue in order to restore the chatbot feature as quickly as possible. In the meantime, you can still use normal Community search functions to find knowledge articles, and can still contact our support team through the usual support case entry form.

  2. resolved Feb 23, 2026, 09:50 PM UTC

    This incident has been resolved.